sebastian samaniego
@sebastiansamaniego
Dedicated customer service representative with versatile skills in hospitality.
What I'm looking for
I thrive under pressure, bringing energy and versatility across industries. My experience as a Waiter and Kitchen Helper at D Caterers in Malta has equipped me with the ability to excel at multitasking with proactive precision. I consistently exceed personal and professional expectations, maintaining kitchen cleanliness and managing deliveries while supporting chefs. My role also involved greeting and seating customers, taking orders, and ensuring a high level of customer satisfaction.
Previously, I worked as a Customer Service Representative at Konecta in Colombia, where I handled customer inquiries and complaints with professionalism and empathy. I efficiently resolved issues, processed orders, and maintained detailed records of customer interactions. My commitment to providing accurate information and identifying sales opportunities has contributed to my success in customer service roles.
Experience
Work history, roles, and key accomplishments
Waiter & Kitchen Helper
D Caterers
Jan 2024 - Dec 2024 (11 months)
As a Kitchen Assistant and Waiter, I handled food preparation, maintained kitchen cleanliness, and washed and sanitized dishes. I managed deliveries, ensured proper stock rotation, and supported chefs. Additionally, I greeted and seated customers, took orders, served food and drinks, addressed inquiries, resolved issues, and processed payments accurately.
Customer Service Representative
SENA Atento
Feb 2023 - Jan 2024 (11 months)
As a Customer Service Representative, I professionally managed customer inquiries and complaints, providing accurate product and service information. I efficiently resolved issues, processed orders, returns, and exchanges, and maintained detailed records. I supported sales by identifying opportunities and upselling products.
Customer Service Representative
Konecta
Jan 2023 - Feb 2023 (1 month)
As a Customer Service Representative, I handled customer inquiries and complaints with professionalism and empathy, providing accurate information about products and services. I managed and resolved customer issues efficiently, ensuring a high level of satisfaction. I processed orders, returns, and exchanges while maintaining detailed records.
Education
Degrees, certifications, and relevant coursework
D Caterers
Hospitality
2024 - 2025
As a Kitchen Assistant and Waiter, I handled food preparation, maintained kitchen cleanliness, and washed and sanitized dishes. I managed deliveries, ensured proper stock rotation, and supported chefs. I also greeted and seated customers, took orders, served food and drinks, addressed customer inquiries, resolved issues, and processed payments accurately.
Konecta
Customer Service
2023 - 2023
As a Customer Service Representative, I handled customer inquiries and complaints with professionalism and empathy, providing accurate information about products and services. I managed and resolved customer issues efficiently, ensuring a high level of satisfaction. I processed orders, returns, and exchanges while maintaining detailed and accurate records of customer interactions.
SENA
Customer Service
2022 - 2023
As a Customer Service Representative, I professionally managed customer inquiries and complaints, providing accurate product and service information. I efficiently resolved issues, processed orders, returns, and exchanges, and maintained detailed records. I supported sales by identifying opportunities and upselling products. I used CRM systems to track interactions and ensure prompt follow-up.
Availability
Location
Authorized to work in
Job categories
Interested in hiring sebastian?
You can contact sebastian and 90k+ other talented remote workers on Himalayas.
Message sebastianFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
