sebastian samaniegoSS
Open to opportunities

sebastian samaniego

@sebastiansamaniego

Dedicated customer service representative with versatile skills in hospitality.

Malta

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I thrive under pressure, bringing energy and versatility across industries. My experience as a Waiter and Kitchen Helper at D Caterers in Malta has equipped me with the ability to excel at multitasking with proactive precision. I consistently exceed personal and professional expectations, maintaining kitchen cleanliness and managing deliveries while supporting chefs. My role also involved greeting and seating customers, taking orders, and ensuring a high level of customer satisfaction.

Previously, I worked as a Customer Service Representative at Konecta in Colombia, where I handled customer inquiries and complaints with professionalism and empathy. I efficiently resolved issues, processed orders, and maintained detailed records of customer interactions. My commitment to providing accurate information and identifying sales opportunities has contributed to my success in customer service roles.

Experience

Work history, roles, and key accomplishments

DC

Waiter & Kitchen Helper

D Caterers

Jan 2024 - Dec 2024 (11 months)

As a Kitchen Assistant and Waiter, I handled food preparation, maintained kitchen cleanliness, and washed and sanitized dishes. I managed deliveries, ensured proper stock rotation, and supported chefs. Additionally, I greeted and seated customers, took orders, served food and drinks, addressed inquiries, resolved issues, and processed payments accurately.

SA

Customer Service Representative

SENA Atento

Feb 2023 - Jan 2024 (11 months)

As a Customer Service Representative, I professionally managed customer inquiries and complaints, providing accurate product and service information. I efficiently resolved issues, processed orders, returns, and exchanges, and maintained detailed records. I supported sales by identifying opportunities and upselling products.

KO

Customer Service Representative

Konecta

Jan 2023 - Feb 2023 (1 month)

As a Customer Service Representative, I handled customer inquiries and complaints with professionalism and empathy, providing accurate information about products and services. I managed and resolved customer issues efficiently, ensuring a high level of satisfaction. I processed orders, returns, and exchanges while maintaining detailed records.

Education

Degrees, certifications, and relevant coursework

DC

D Caterers

Hospitality

2024 - 2025

As a Kitchen Assistant and Waiter, I handled food preparation, maintained kitchen cleanliness, and washed and sanitized dishes. I managed deliveries, ensured proper stock rotation, and supported chefs. I also greeted and seated customers, took orders, served food and drinks, addressed customer inquiries, resolved issues, and processed payments accurately.

KO

Konecta

Customer Service

2023 - 2023

As a Customer Service Representative, I handled customer inquiries and complaints with professionalism and empathy, providing accurate information about products and services. I managed and resolved customer issues efficiently, ensuring a high level of satisfaction. I processed orders, returns, and exchanges while maintaining detailed and accurate records of customer interactions.

SE

SENA

Customer Service

2022 - 2023

As a Customer Service Representative, I professionally managed customer inquiries and complaints, providing accurate product and service information. I efficiently resolved issues, processed orders, returns, and exchanges, and maintained detailed records. I supported sales by identifying opportunities and upselling products. I used CRM systems to track interactions and ensure prompt follow-up.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
sebastian samaniego - Waiter & Kitchen Helper - D Caterers | Himalayas