Sebastian Koch
@sebastiankoch
I grow DACH revenue through B2B sales, procurement, and destination experiences.
GreeceWhat I'm looking for
I've built and led businesses including SEBKO tec and Favorit Gülletechnik, managing global procurement, supplier negotiations, customs clearance, B2B sales, financing, and operational responsibility for specialized machinery and agricultural technology.
Now based in Crete, I apply my DACH-market knowledge to premium guest relations, destination sales, and enterprise software pipeline development with TUI, Salescode, qbilon, and tourism partners. I enjoy bridging German commercial standards with Mediterranean market dynamics, turning complex customer needs and operational challenges into trusted partnerships and revenue opportunities.
Experience
Work history, roles, and key accomplishments
Premium Guest Relations & Destination Sales Specialist
Managed high-value guest relations and end-to-end customer support for international premium clients, maximizing retention and satisfaction.
Executed strategic sales and account promotions for excursions and VIP travel experiences, consistently exceeding regional sales targets.
Conducted professional presentations and onboarding sessions, r
Accelerated business growth by qualifying B2B leads and driving pipeline development for complex IT and enterprise software solutions.
Delivered high-impact product demos and remote technical solution presentations to key corporate decision-makers in the DACH region.
Accelerated business growth by qualifying B2B leads and driving pipeline development for complex IT and enterprise software solutions.
Delivered high-impact product demos and remote technical solution presentations to key corporate decision-makers in the DACH region.
Premium Guest Hosting: Led high-energy Jeep Safari tours for international guests, providing deep cultural and historical insights into Crete through engaging storytelling and expert local knowledge.
Customer Safety & Risk Management: Responsible for the safety and well-being of guest groups during off-road operations, ensuring strict adherence to safety protocols and technical vehicle maintenanc
Reservation Management: Handled complex B2B and B2C reservation cycles, including modifications, cancellations, and refunds.
Partner Liaison: Acted as a bridge between travelers and hotel partners to ensure seamless service delivery for the DACH market.
Process Excellence: Maintained high resolution rates and CSAT scores within the global travel ecosystem.
Senior Destination Sales & Guest Excellence Specialist
Jun 2022 - Feb 2024 (1 year 8 months)
Commercial Growth: Strategically promoted and sold a high-value portfolio of VIP tours and premium experiences.
Brand Ambassador: Represented international travel brands with a focus on quality assurance and brand integrity.
Proactive Conflict Resolution: Managed complex guest concerns on-site with a solution-oriented approach to maintain high satisfaction scores.
Omnichannel Support: Delivered professional assistance via phone, email, and chat for Germany's leading loyalty program (PAYBACK).
DACH Market Expertise: Leveraged native German skills for culturally nuanced support and professional conflict resolution.
Loyalty & Retention Management: Acted as a brand ambassador to ensure long-term user engagement and points redemption support.
Technical Troubl
Technical Consulting: Delivered high-level advisory and sales strategies for specialized biostimulants and fertilizers to B2B clients.
Market Expansion: Identified and developed new business opportunities within the agricultural sector, strengthening regional market presence.
Key Account Management: Built and maintained long-term trust-based partnerships with agricultural decision-makers.
Strategic Growth: Scaled operations from the initial founding of sebkotec to the final formation
Global Procurement: Spearheaded worldwide procurement logistics, international supplier negotiations, and global customs clearance for specialized machinery.
B2B Sales & Consulting: Managed end-to-end client acquisition and tailored sales consulting for high-margin agricultural assets across the DACH
Role Overview: Spearheaded the strategic acquisition and operational management of a specialized metal construction company. Focused on the engineering and production of specialized vehicles and industrial container systems, alongside the regional distribution of advanced slurry technology (Gülletechnik) and technical accessories.
Strategic Business Leadership: Scaled operations from the founding
Strategic Sales: Focused on high-value agricultural machinery sales and technical consulting for large-scale farming enterprises.
Technical Expertise: Specialized in the assessment, valuation, and international trade of specialized technical equipment.
Key Account Management: Built sustainable B2B relationships while managing the full sales cycle.
Strategic Sales: Focused on high-value agricultural machinery sales and technical consulting for large-scale farming enterprises.
Technical Expertise: Specialized in the assessment, valuation, and international trade of specialized technical equipment.
Key Account Management: Built sustainable B2B relationships while managing the full sales cycle.
Verkauf von Landtechnik
Regional Sales Strategies: Developed sales initiatives for premium agricultural machinery and equipment.
Logistics Management: Managed international procurement and structured worldwide customs documentation for export operations
Education
Degrees, certifications, and relevant coursework
güstrow
staatlich geprüfter Agrarbetriebswirt, Agriculture, General
2004 - 2008
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Job categories
Skills
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