Looking for a job

Sea Woods

@seawoods

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Proficient in customer service and office settings.

United States

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What I'm looking for

I’m looking for a dynamic team where I can deliver top-tier customer service, stay organized under pressure, and keep quality and deadlines on track. I’m energized by hands-on work, problem-solving, and connecting with people.

I’m a barista focused on delivering exceptional customer experiences in fast-paced environments. At HigherGrounds Coffee Company, I maintained a clean, organized coffee-bar area, prepared high-quality beverages, and supported health and safety standards. I also managed inventory levels and placed orders while educating customers on coffee varieties and brewing methods.

Before that, I built strong service and operations experience at Kroger as a Front End/Pick-up Clerk, handling POS transactions, cash/credit/digital wallets, and accurate order fulfillment. I resolved customer questions and issues quickly, and I supported pick-up customers through the process and any arising concerns. I bring an organized, professional mindset from my Project Intern/Receptionist work, including office coordination, appointment scheduling, multi-line phone support, and converting paper documents to digital files—plus an aspiring-writer passion for storytelling and engaging diverse audiences.

Experience

Work history, roles, and key accomplishments

Barista

HigherGroundsCoffeeCompany

Jan 2022 - Jan 2025 (3 years)

Prepared and served coffee beverages in a fast-paced environment while maintaining cleanliness and organization of the coffee bar area. Managed inventory by placing supply orders and educated customers on coffee varieties and brewing methods.

Customer Service Coffee Beverage Preparation Health and Safety Compliance Inventory Management Order Placement Coffee Varieties Brewing Methods Teamwork Workflow Optimization

FrontEnd/Pick-up Clerk

KrogerCo

Jan 2020 - Jan 2023 (3 years)

Operated point-of-sale systems and processed customer payments accurately and efficiently to ensure a smooth checkout experience. Handled online grocery pick-up order preparation and resolved customer inquiries and issues promptly.

POS systems Cash Handling credit card processing Customer Service Online Grocery Issue Resolution

Project Intern/Receptionist

AllworldProjectManagement

Jan 2018 - Jan 2020 (2 years)

Converted paper documents into digital files for the City of Memphis and supported office organization by completing errands and extra tasks. Coordinated appointments, managed executive calendars and multi-line phone systems, and provided meeting guidance and basic technical support.

Office Management Meeting Coordination Technical Support Appointment Scheduling Calendar Management Multi Line Phone Systems Taking Messages

Education

Degrees, certifications, and relevant coursework

University of Tennessee at Martin

Meteorology

2022 -

Studying meteorology at the University of Tennessee at Martin since 2022.

Northwest Mississippi Community College

Foreign Languages

2019 - 2022

Activities and societies: President of Spanish Club (partnered with Heifer to help a little girl go to school), Vice President's List, and Phi Theta Kappa member.

Studied foreign languages at Northwest Mississippi Community College from 2019 to 2022.