Kate Allen

Provide friendly, high-quality customer service and prepare specialty coffee beverages while maintaining cleanliness, inventory, and consistent drink standards.

Provide freelance voice-over and vocal performance services for music and media projects, managing bookings and client communications independently.

Prepared a variety of coffee beverages to consistent quality standards, managed inventory and cash transactions, trained new staff, and resolved customer issues to maintain satisfaction.

Coordinated circulation and subscription payments, maintained insert lists and inventory, processed invoices, and performed bookkeeping and onboarding tasks to support newspaper operations.

Managed guest rotation and wait times, assisted with to-go orders and bussing, trained new hires, and delivered positive guest experiences as a hostess and server.

Supervised a team of 17 lifeguards, created schedules, managed time-off requests, and ensured pool safety and cleanliness during the summer season.

Staffed the front desk, answered calls, assisted students, managed filing and appointments, and provided English tutoring requiring strong attention to detail and communication.

Currently pursuing studies in Sociology at Murray State University beginning May 2022.

Attended Volunteer State Community College studying Sociology from August 2018 to May 2021.

Graduated with a High School Diploma from Station Camp High School in May 2018.