Scott Smith
@scottsmith1
Value-focused Chief Revenue Officer driving double-digit growth in technology.
United StatesWhat I'm looking for
I am a results-driven Chief Revenue Officer with a proven track record of transforming sales organizations to achieve double- and triple-digit growth targets. My expertise lies in developing and executing go-to-market strategies that consistently exceed revenue and EBITDA targets in technology services, BPO, and AI/digital markets. I excel at building high-value C-level relationships and strategic partnerships, leveraging my technical knowledge and strategic thinking to optimize customer value.
Throughout my career, I have successfully built and led sales teams, driving significant revenue growth and enhancing employee engagement. For instance, I built a new services sales organization that quickly closed $2.1B in Total Contract Value, resulting in $650M in immediate revenue. My leadership has been recognized with a 92% effectiveness score in employee satisfaction, showcasing my commitment to fostering a culture of collaboration, trust, and accountability.
My ability to reverse under-performing sales organizations and deliver substantial revenue increases has been a hallmark of my career. I leverage data-driven decision-making to focus on high-value services, resulting in increased profitability and pipeline conversion rates. I am passionate about delivering exceptional customer value and driving sustainable growth for organizations.
Experience
Work history, roles, and key accomplishments
Chief Revenue Officer, Americas
Hinduja Global Solutions (HGS)
Jan 2023 - Present (2 years 6 months)
Selected by CEO of this 20,000-employee, multi-industry global conglomerate to reverse region’s revenue decline and boost profitability after two recent acquisitions. Built and lead sales team of ten direct reports and 65 sales and sales support professionals across marketing, sales, solutions, and partnerships with heavy operational influence with $304M revenue target.
Vice President Americas Sales, Financial Services and Insurance
DXC Technology
Jan 2021 - Present (4 years 6 months)
Selected to turn around and lead sales for this $19B company providing IT digital transformations, including BPO services and software/SaaS solutions after two years of declining YoY sales. Led sales and account management organization of 82 technology sales professionals.
Director of Strategic Sales
IBM Corp.
Jan 2013 - Present (12 years 6 months)
Recruited as member of IBM’s only sales organization positioned to sell multi-year $100M+ managed services solutions. As player/coach led high-performance complex sales team of 12 targeting Fortune 100 accounts.
Director of Global Services Sales
Dell Inc.
Jan 2005 - Present (20 years 6 months)
Promoted to deepen executive client relationships to grow revenue from $58M – $326M and deliver on committed outcomes for clients in retail, finance, and manufacturing globally. Focused on sales of SaaS, software, security, digital transformation, infrastructure outsourcing, Cloud services, data centers, IT consulting, and maintenance support services.
Global Managed Services Delivery Manager
Dell Inc.
Jan 2002 - Present (23 years 6 months)
Managed global division of clients (retail, financial) portfolio, with financial and delivery responsibility of outsourcing and consulting services ensuring high-quality customer experience and continued growth with existing clients.
Global Senior Pricing Manager
Dell Inc.
Jan 2000 - Present (25 years 6 months)
Brought in to develop strategic direction for increasing sales win rates, constructing pricing frameworks, improving financing offers, and implementing P&L growth strategies for largest 200 accounts.
Education
Degrees, certifications, and relevant coursework
UCUniversity of Cincinnati
Bachelor of Science, Finance and Accounting
Studied finance and accounting principles. Gained foundational knowledge in financial management and accounting practices.
DBDuke University, Fuqua School of Business
Executive Business Management Program, Business Management
Completed an executive business management program at Duke University's Fuqua School of Business. Focused on advanced business strategies and leadership development.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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