scott richardson

Performed large-scale multimodal annotation and preference ranking of AI outputs to evaluate model alignment and maintained high accuracy across annotation workflows for model fine-tuning.

Performed high-volume outbound calling (300+ calls/day), managed CRM records, scheduled appointments, and qualified client needs to drive lead generation.

Owned and operated a paving construction company responsible for business development, client relationship management, equipment maintenance, and multi-team coordination across projects.

Managed cafe operations including hiring and firing, order management, financial oversight, staff development, and hygiene and safety compliance to increase profitability.

Supervised site teams of up to 5, met strict project deadlines, managed materials and logistics, and designed layouts and features for paving projects to ensure quality delivery.

Established the Arabian franchise presence as the first member on site, hired and developed teams, managed high-profile client relationships, and coordinated cross-border operations between Dubai and the UK.

Led quality assurance and project management for multiple concurrent developments, organised workloads for 12–15 staff, and created new development processes and checklists to raise delivery standards.

Managed design and development teams, account management, and QA to deliver web and digital projects; implemented processes and trained staff to improve delivery consistency across franchises.

Managed customer interactions within CRM, provided pre- and post-sales support to Microsoft Office customers by phone and email, and maintained records for future outreach.

Executed block paving projects meeting strict deadlines, handled material ordering, operated company vehicles, and obtained CSCS certification to ensure site competency.

Grade: 11 grades A-C

Completed 11 GCSEs with grades A–C.