Scott Reilly

I’m an administrative professional with over 10 years in local government, where I’ve built a reputation for accuracy and discretion handling confidential information. I bring extensive experience in high-volume data entry, digital file management, and workforce data reporting using Microsoft 365 tools.

As a Development Support Officer, I process and maintain high-volume applications and records, updating and managing data across internal council systems. I ensure records stay accurate and compliant with council and legislative requirements while handling 80–100 internal and external enquiries per week.

I’m also trusted to coordinate workflows between planning, compliance, and inspection teams, and to prepare reports and data summaries for senior staff. I support onboarding by preparing system access and guides, and I continuously improve admin processes to reduce delays and errors.

Earlier, as a Rates Support and Inspections Officer, I completed and recorded over 1,500 property inspections and kept property and financial data checked and up to date. I maintained records to support rates and compliance, responded to high-volume customer enquiries, scheduled inspections, prioritized higher-risk properties, and supported new staff with systems, processes, and documentation.