
Scott Phillips
@scottphillips
Insurance Consultant at Direct Line Insurance, supporting customers with new sales and service while meeting sales and customer-feedback targets.
What I'm looking for
At Direct Line Insurance, I manage new sales and service while supporting customers, colleagues, projects and business areas. I meet targets measured by sales volumes and customer feedback, and organise my workload independently in a fast-paced environment.
At Ethicall, I generated sales leads through cold calling, met sales and campaign targets, and trained new starters on system processes and sales techniques. I’m seeking a fully remote position with a reliable employer, and I’m open to employment or contractor arrangements.
Experience
Work history, roles, and key accomplishments
Insurance Consultant
Direct Line Insurance
Jan 2018 - Present (8 years 10 months)
Managed new sales and service, supporting customers, colleagues, projects and business areas. Achieved multi targets measured by sales volumes and customer feedback.
Senior Fundraiser
Ethicall
Jan 2017 - Dec 2018 (1 year 11 months)
Generated new sales leads via cold calling and uplift. Hit multiple sales and campaign targets and trained new starters on system processes and sales techniques.
Charity Fundraiser
Ethicall
Jan 2015 - Dec 2017 (2 years 11 months)
Handled external calls and charity related queries, liaising with multiple UK based charities. Achieved daily service and sales targets and maintained strong relationships with supporters.
Restaurant Head Waiter
Double Tree by Hilton
Jan 2012 - Dec 2015 (3 years 11 months)
Ensured client satisfaction, handled bills and cash payments, supervised staff, and set up conferences and events.
Education
Degrees, certifications, and relevant coursework
City of Bristol College
BTEC National Certificate, IT Software, IT maintenance
Completed an IT BTEC National Certificate covering IT Software and IT maintenance.
City of Bristol College
Level 2 Certificate, Office & Admin
Completed an Office & Admin Level 2 Certificate.
City of Bristol College
Level 2 Award, ICDL
Completed an ICDL Level 2 Award.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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