SMSawed Moro
@sawedmoro
Motivated IT professional seeking entry-level opportunities in technology.
GhanaWhat I'm looking for
I am a motivated and reliable IT professional with a Bachelor of Science in Information Technology from Ghana Communication Technology University. My experience includes working as an IT Support Assistant and an IT Help Desk intern at Cocoa Marketing Company Ltd, where I honed my troubleshooting skills and provided technical support to end-users. I am passionate about leveraging my technical expertise to contribute to organizational growth.
In addition to my IT background, I have experience in sales as a Sales Assistant at Diza's Luxuryhub. This role allowed me to develop strong customer relationship skills and manage daily sales operations effectively. I am eager to apply my diverse skill set in IT and administrative roles while continuing to learn and grow in the technology sector.
Experience
Work history, roles, and key accomplishments
IT Support Assistant
Cocoa Marketing Company Ltd.
Nov 2023 - Jul 2024 (8 months)
As an IT Support Assistant, I performed troubleshooting to diagnose and resolve technical problems, managed weekly backup processes, and provided technical support to end-users. I also created and maintained user accounts and assisted in networking and hardware maintenance.
IT Help Desk Intern
Cocoa Marketing Company Ltd.
Jun 2023 - Apr 2024 (10 months)
In my role as an IT Help Desk Intern, I served as the first point of contact for technical service calls, monitored network performance, installed new software, and assisted staff with password resets and security settings adjustments.
Sales Assistant
Diza's Luxuryhub
Mar 2020 - May 2022 (2 years 2 months)
As a Sales Assistant, I managed daily sales operations, established relationships with clients, created monthly sales performance reports, and maintained accurate transaction records while providing information about products and services.
Education
Degrees, certifications, and relevant coursework
Labone Senior High School
WASSCE Certificate, General Education
2015 - 2017
Completed the West African Senior School Certificate Examination (WASSCE) with a focus on academic excellence.
Jack and Jill School
BECE Certificate, General Education
2012 - 2014
Completed the Basic Education Certificate Examination (BECE) with foundational education in various subjects.
GUGhana Communication Technology University
Bachelor of Science, Information Technology
2023 -
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Interested in hiring Sawed ?
You can contact Sawed and 90k+ other talented remote workers on Himalayas.
Message SawedFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
