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Savitri Savitri

@savitrisavitri

Account Manager at Pingtar who generated IDR 680 million in enterprise revenue and coordinates client pilots for a B2B SaaS platform.

Indonesia

Message

What I'm looking for

I’m seeking a fully remote Customer Success opportunity with an international SaaS company.

At Pingtar, I manage enterprise relationships for a B2B SaaS platform supporting learning and behavioral insights for non-desk workforces. I coordinate client pilots, align platform capabilities with organizational needs, and share client feedback with product and content teams.

At Zoom, I managed enterprise and SMB relationships across Indonesia, mapping Contact Center and Cloud Telephony solutions to customer needs. When an account raised concerns about underused meeting licenses, I led a QBR and proposed a webinar-license trial that helped address churn risk and resulted in a license upgrade.

At Glints, I expanded enterprise sales into Java and Bali, developed territory strategies and sales playbooks, and trained and managed a junior sales team. Earlier, on Glints’ Expansion Team, I built relationships with enterprise clients in emerging territories and supported repeat business and account expansion.

My experience also includes translating industrial customers’ technical requirements into proposals at PT. Tiga Sekawan Enjiniring and managing corporate relationships, renewals, and retention at EF for Adults. I’m seeking a fully remote Customer Success opportunity with an international SaaS company.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Pingtar

Sep 2024 - Present (2 years 2 months)

Manage enterprise client relationships for a B2B SaaS platform supporting learning and behavioral insights for non-desk workforces. Coordinate client pilot programs and engage stakeholders to align platform capabilities with organizational objectives.

Customer Relationship Management Enterprise Account Management Pilot Coordination Stakeholder Management Product Feedback

Named Account Executive (Indonesia)

Zoom

Sep 2023 - Aug 2024 (11 months)

Managed enterprise and SMB relationships across Indonesia, discovering business needs and mapping Contact Center and Cloud Telephony solutions. Led a QBR and proposed a webinar-license trial that resulted in a license upgrade for a key account.

Salesforce Account Management Customer Discovery QBR Partner Activations

Sales Manager

Glints

Jul 2022 - Aug 2023 (1 year 1 month)

Expanded enterprise sales into Java and Bali, focusing on industrial and manufacturing clients. Trained and managed a junior sales team and participated in customer onboarding activities.

Sales Management Territory Strategy sales playbooks team training Customer Onboarding

Business Development (Expansion Team)

Glints

Feb 2021 - Jun 2022 (1 year 4 months)

Built relationships with new enterprise clients in emerging territories through outreach, referrals, and consultative solution discussions. Maintained client relationships through regular engagement and CRM updates.

Business Development Customer Relationship Management CRM Consultative Selling

Sales Engineer

PT. Tiga Sekawan Enjiniring

Oct 2019 - Jan 2021 (1 year 3 months)

Translated industrial customers' technical requirements into proposals by coordinating with engineering and commercial stakeholders. Closed projects worth IDR 5 billion.

Technical Sales Proposal Development Stakeholder Coordination

Corporate Sales Executive

EF for Adults

Apr 2018 - Feb 2019 (10 months)

Managed enterprise relationships with HR and senior stakeholders, including post-sale coordination, renewal discussions, and client retention. Delivered IDR 900 million in revenue.

Enterprise Sales Customer Retention Renewal Management Stakeholder Management