Open to opportunities

savannah User

@savannahuser

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Detail-oriented analyst with expertise in AI and community outreach.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills while making a positive impact in the community, with opportunities for growth and collaboration.

I am a dedicated professional with a diverse background in community engagement, data analysis, and project management. My experience as a Group Order Manager has honed my skills in organizing bulk orders and optimizing logistics, ensuring clients receive the best value. I take pride in maintaining transparency and efficiency in all transactions, which has led to a top-rated seller position on eBay.

In my recent role as a Contract Analyst for Google, I supported the development of cutting-edge AI technologies, focusing on natural language processing and machine learning. My analytical skills allowed me to refine AI-generated content, ensuring it meets high-quality standards. I am passionate about leveraging technology to enhance user experiences and drive innovation.

Additionally, my work as a Prevention Presenter at SpectraCare involved community outreach and education on substance abuse prevention. I successfully led campaigns and events that educated various demographics on mental health and safety, demonstrating my commitment to making a positive impact in the community.

Experience

Work history, roles, and key accomplishments

Current

Group Order Manager

Current

Self-Employed

Jan 2021 - Present (4 years 5 months)

Organizes bulk orders of goods and merchandise from South Korea for distribution to clients within the United States. Coordinates orders to minimize shipping and customs costs, ensuring the lowest cost per unit for clients.

Order Management Customs Inventory Management Sales

Contract Analyst for Google

GlobalLogic

Oct 2024 - Feb 2025 (4 months)

Supported Google in developing artificial intelligence, machine learning, generative text models, and natural language processing. Analyzed, curated, and refined AI-generated content using large language models (LLMs) to ensure high-quality standards and factual accuracy.

Artificial Intelligence Machine Learning Natural Language Processing Generative AI Data Analysis LLM

Prevention Presenter

SpectraCare

Aug 2023 - Oct 2024 (1 year 2 months)

Analyzed and interpreted grant guidelines for substance abuse prevention services, focusing on community engagement and program development. Led and curated presentations for community outreach, promoting mental health and substance abuse awareness campaigns.

Community Outreach Program Development Public Speaking Event Planning Research

Contact Center Specialist

Northern Arizona University

Aug 2021 - Jul 2023 (1 year 11 months)

Represented various university departments, managing calls and cases using Peoplesoft, Touchpoint, and Salesforce software. Coordinated office hiring, including interviews, onboarding, and access management.

Customer Service Peoplesoft Salesforce Recruitment Onboarding Mentorship

Contact Tracer / Vaccine Ambassador

Xtend Healthcare

Oct 2020 - Jul 2021 (9 months)

Utilized a web-based client management platform to conduct contact tracing for COVID-19 cases, assessing symptoms and referring for testing. Maintained compliance with quarantine guidelines and handled reporting of issues while adhering to confidentiality protocols.

Contact Tracing Data Entry Client Management Confidentiality Communication Symptom Assessment

Assistant General Manager

TA TravelCenters of America

Sep 2019 - Oct 2020 (1 year 1 month)

Oversaw restaurant staff performance, ensured quality service, and managed inventory and vendor contracts. Responsible for creating staff schedules, processing payroll, and conducting new employee onboarding.

Inventory Management Vendor Relations Payroll Processing Scheduling Customer Service Onboarding Conflict Resolution

Education

Degrees, certifications, and relevant coursework

University of Alabama at Birmingham

Bachelor of Arts, Sociology

Grade: President’s List Spring 2018

Activities and societies: McNair Scholars Program 2018 University of Alabama cohort, UAB Department of Sociology Honors Program, Thesis Track

Completed a Bachelor of Arts in Sociology, gaining a comprehensive understanding of social structures, human behavior, and cultural dynamics. Participated in the McNair Scholars Program and the UAB Department of Sociology Honors Program, culminating in a thesis.

Northern Arizona University

Master of Arts, Applied Sociology

Pursued a Master of Arts in Applied Sociology, focusing on advanced sociological theories and research methods. Developed skills in data analysis and social inquiry relevant to real-world applications.