Savannah Hickman
@savannahhickman
Customer-focused professional transitioning into Human Resources and administrative support.
United StatesWhat I'm looking for
I’m motivated and organized, with a strong track record of handling records, inventory, and customer requests while maintaining confidentiality and professionalism. I bring effective written and verbal communication skills shaped through customer-facing roles, along with reliable attention to detail in fast-paced environments.
Through retail Sales Associate and Sales, Service & Operations roles, I supported daily store operations including shipment processing, Ship-from-Store, and BOPIS while ensuring accuracy and efficiency. I also maintained organized backroom inventory, supported merchandising tasks, and improved workflow consistency through collaboration and strong time management.
I’m pursuing a professional office position in Human Resources or administrative support where I can apply my organization, multitasking, and customer service strengths to help teams run smoothly and create a positive experience for others. I’m proficient in Microsoft Word, Google Docs, Excel, and presentation tools, and I type 50 WPM.
Experience
Work history, roles, and key accomplishments
Sales, Service & Operations Associate
ALO
Nov 2025 - Present (7 months)
Provided sales and customer service support by assisting customers with product selection and resolving concerns to ensure a positive experience. Supported daily store operations including de-stocking, shipment processing, and stock checks to maintain accurate inventory and smooth workflows.
Sales Associate - Ops
Old Navy
Nov 2023 - Nov 2025 (2 years)
Supported daily store operations including processing shipments, ship-from-store, and BOPIS services while ensuring accuracy and efficiency. Maintained organized backroom inventory, supported markdowns and price changes, and contributed to sales goals and store presentation.
Sales Associate
Gap
Mar 2023 - Nov 2023 (8 months)
Delivered high-quality customer service while building strong customer and team relationships in a fast-paced retail environment. Supported sales goals through effective communication, product knowledge, and customer engagement.
Sales Associate
US Polo Assn
Jun 2021 - Mar 2023 (1 year 9 months)
Greeted customers with a positive attitude, assisted with merchandise and purchase support, and helped ensure customer needs were met. Took initiative to complete tasks and support store operations as needed.
Education
Degrees, certifications, and relevant coursework
University of Nevada, Las Vegas (UNLV)
Bachelor of Business Administration (BBA)
Bachelor of Business Administration (BBA) studies at the University of Nevada, Las Vegas (UNLV), expected to graduate in 2028.
College of Southern Nevada (CSN)
Associate of Arts (AA)
Associate of Arts (AA) studies at the College of Southern Nevada (CSN), expected to graduate in Summer 2026.
Durango High School
High School Diploma
High school studies at Durango High School, graduated in 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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