Open to opportunities

Alyvia Smith

@alyviasmith

I’m a marketing-focused sales and operations associate who drives customer satisfaction, accurate transactions, and efficient fulfillment.

United States

Message

What I'm looking for

I’m looking for a customer-focused team where I can combine sales execution with marketing and operations support—driving measurable performance, improving processes, and growing my leadership through hands-on training and responsibility.

I’m a marketing-minded professional who thrives in fast-paced retail and operations roles. At Macy’s, I’ve consistently exceeded customer satisfaction and sales performance goals.

I bring a strong handle on day-to-day execution, including accurate cash handling and transactions exceeding $1,000. I also support leadership with merchandising strategies and inventory optimization initiatives.

I’m trusted to train and mentor new associates on POS systems and operational procedures. I’ve also processed high-volume orders with speed and accuracy, partnering cross-functionally to improve fulfillment efficiency during peak periods.

Earlier in my career, I built precision and discretion as an administrative assistant, maintaining confidential patient records and digitizing medical documents. I also supported financial reporting, scheduling coordination, and office operations while streamlining patient communication and appointment management.

Experience

Work history, roles, and key accomplishments

Sales and Operations Associate

Macy's

Nov 2023 - Apr 2026 (2 years 5 months)

Exceeded customer satisfaction and sales performance goals while managing daily cash handling and transactions over $1,000 with high accuracy. Supported merchandising and inventory optimization initiatives and trained new associates on POS systems and operational procedures.

Sales Customer Satisfaction Customer Relationship Management Merchandising Inventory Optimization Cash Handling POS systems Leadership Mentoring Training Inventory Management Problem Solving Organization

Fulfillment Associate

Macy's

Apr 2022 - Oct 2023 (1 year 6 months)

Processed and fulfilled high-volume orders with speed and accuracy while collaborating with cross-functional teams to improve fulfillment efficiency during peak sales. Supported inventory audits and RFID scanning operations to improve stock accuracy.

order fulfillment Cross Functional Collaboration RFID Scanning Accuracy Time Management Organization

Administrative Assistant

FPCA

Aug 2019 - Jun 2021 (1 year 10 months)

Maintained confidential patient records and digitized medical documents with precision while assisting leadership with financial reporting, scheduling coordination, and office operations. Streamlined patient communication and appointment management systems.

Administrative Support Financial Reporting Scheduling coordination Appointment Management Patient Communication Organization Time Management