Savannah Clarke
@savannahclarke
Operations-driven MBA professional optimizing workflows and member satisfaction with data insights.
What I'm looking for
I am an operations-focused MBA professional who leverages data-driven strategies to optimize building performance, streamline workflows, and elevate member and customer satisfaction. I combine hands-on account and team management with analytical tools like Tableau and Salesforce to drive measurable results.
At WeWork I led operational strategy for a 1,000+ member community, implemented process improvements that reduced operational costs by 10% annually, and managed account operations for 100+ companies with a 95% satisfaction rate. Previously at Chewy I improved team productivity through targeted coaching, introduced process changes that increased first-contact resolution by 15%, and supported executive decision-making with regular KPI reporting.
I hold an MBA with a specialization in project management and operations from Pepperdine Graziadio and a BFA from The American Musical and Dramatic Academy; I bring cross-functional collaboration, strategic marketing consulting experience, and a track record of delivering efficiency and growth.
Experience
Work history, roles, and key accomplishments
Business Operations Associate
WeWork
Jul 2024 - Present (1 year 6 months)
Lead operational excellence for a 1,000+ member business community, implementing data-driven strategies that optimized building performance and reduced operational costs by 10% annually while maintaining a 95% member satisfaction rate.
Strategic Marketing Consultant
Altais
Sep 2025 - Nov 2025 (2 months)
Developed a three-year strategic marketing and implementation plan for a national healthcare technology leader, including market analysis, provider segmentation, and recommendations for E2B national deployment.
Led high-volume customer support operations, drove process improvements that reduced turnaround time for 50+ monthly product updates, and reported 10+ KPIs to senior management to inform strategy.
Executed high-volume customer support and project initiatives that increased first-contact resolution by 15% and supported 50+ monthly product updates to improve product accuracy.
Education
Degrees, certifications, and relevant coursework
Pepperdine Graziadio Business School
Master of Business Administration, Project Management and Operations
Activities and societies: Awarded a $10,000 merit-based scholarship
Master of Business Administration specializing in project management and operations, focusing on optimizing workflows and managing complex projects.
The American Musical and Dramatic Academy
Bachelor of Fine Arts, Performing Arts
Bachelor of Fine Arts with emphasis on acting, voice, stage performance, and business foundations in the entertainment industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Savannah?
You can contact Savannah and 90k+ other talented remote workers on Himalayas.
Message SavannahFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
