At Viena Consultancy, I provide L2 technical support for Universal Aviation Inc., troubleshooting Windows endpoints, enterprise applications, Microsoft 365, and user access issues.
I troubleshoot Microsoft Intune device enrollment, policy deployment, compliance, and application installation, and support Microsoft Entra ID authentication, MFA, and device registration.
At HCLTech, I resolved endpoint incidents and managed Active Directory and Entra ID users, groups, computer objects, and Group Policy. I also supported VMware Horizon and contributed to Disaster Recovery activities.
At TCS, I supported Windows systems and Microsoft Office 365 applications, and managed license assignments and user onboarding through the O365 administration portal.
