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Murugavel Manivannan

@murugavelmanivannan

End User Support Specialist at DBS india Pvt Ltd, supporting enterprise devices, Microsoft Intune compliance, and Windows endpoints.

At DBS india Pvt Ltd, I work as an End UserSupport Specialist, providing L1 and L2 support for enterprise devices and end users.

Previously, as a Technical Support Engineer at IntuitorSoftechPvt Ltd, I supported Windows devices and resolved connectivity issues across LAN, Wi-Fi, VPN, DNS, and DHCP.

At HCLTechnologies, I worked as an IT Specialist, supporting onboarding and offboarding, device provisioning, and user accounts.

Across my roles, I’ve supported Microsoft Intune compliance, Active Directory, Microsoft 365 applications, and remote troubleshooting with tools including VNC, AnyDesk, TeamViewer, and BeyondTrust.

Experience

Work history, roles, and key accomplishments

DL

End User Support Specialist

DBS India Pvt Ltd

Jan 2026 - Jun 2026 (5 months)

Provided L1/L2 support for Windows desktops, laptops, and peripherals, troubleshooting connectivity and endpoint issues.

Windows Active Directory Endpoint Support ServiceNow VPN DNS DHCP Microsoft 365 Bitlocker Intune

IL

Technical Support Engineer

Intuitor Softech Pvt Ltd

Sep 2024 - Nov 2025 (1 year 2 months)

Provided technical support for end users, troubleshooting hardware, software, and network issues.

Windows Active Directory Remote Support ServiceNow Microsoft 365 VPN DNS DHCP

HT

IT Specialist

HCL Technologies

Apr 2023 - Aug 2024 (1 year 4 months)

Provided L1/L2 support for enterprise end users, managing incidents and service requests.

Windows Active Directory ServiceNow Microsoft 365 Remote Support Endpoint Security

PI

EUC Analyst

Progressive Infotech

Jan 2022 - Apr 2023 (1 year 3 months)

Provided end user computing support, troubleshooting hardware and software issues.

Windows Active Directory Endpoint Support ServiceNow Remote Support

CL

Technical Support Engineer

CTDI | Zigma Technologies India Pvt Ltd

Mar 2021 - Dec 2021 (9 months)

Provided technical support for end users, troubleshooting hardware and software issues.

Windows Active Directory Remote Support ServiceNow

Education

Degrees, certifications, and relevant coursework

SV

SVCET

Bachelor of Engineering, Electronics and Communication Engineering

Grade: First Class

Pursued a Bachelor of Engineering in Electronics and Communication Engineering, passing in First Class.

Tech stack

Software and tools used professionally

BeyondTrust

Microsoft Teams

macOS

Windows

TeamViewer

ServiceNow

Microsoft Intune

Microsoft Defender

Microsoft Entra ID

Microsoft 365

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Job categories

IT Support Engineer End User Support Specialist Desktop Support Engineer Technical Support Engineer IT Specialist EUC Analyst

Skills

End User Computing (EUC)L1 L2 Technical Support Desktop Support Remote Support Windows Active Directory Microsoft Intune Microsoft Entra ID Microsoft 365 Endpoint management Endpoint Compliance Bitlocker Microsoft Defender Virtual Desktop Infrastructure Omnissa Horizon

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