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Nitin Rawat

@nitinrawat

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Senior Product Manager with expertise in innovative SaaS solutions.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for growth.

I am a Senior Product Manager with over 14 years of experience in delivering innovative SaaS solutions, particularly in the realms of Retail Banking and Payments. My recent role at IDFC FIRST BANK involved leading the end-to-end delivery and implementation of new payment channels, including Credit Card and UPI. I successfully spearheaded data-driven feature adoption, resulting in a remarkable 67% growth in active BillPay users within a year, increasing from 150K to 250K.

Throughout my career, I have demonstrated a strong ability to enhance customer engagement and satisfaction through strategic product enhancements and cross-functional collaboration. At Thoughtworks, I led a significant initiative to re-architect the Total Rewards program, which improved operational efficiency and compensation competitiveness. My expertise in product development, user experience optimization, and data analysis has consistently driven business growth and fostered strong stakeholder relationships.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

IDFC FIRST BANK

Jan 2023 - Jan 2025 (2 years)

Led the end-to-end delivery and implementation of new payment channels, including Credit Card and UPI, focusing on mandate creation capabilities for Bill Payment customers. Increased active BillPay users from 150K to 250K within a year through data-driven feature adoption.

Product Management Data Analysis Stakeholder Management Machine Learning Customer Engagement Cross Functional Collaboration Payment Systems Agile Business Growth UX Design

Senior Product Manager

Thoughtworks

Jul 2022 - Jan 2023 (6 months)

Led a cross-functional initiative to re-architect Thoughtworks' Total Rewards program, enhancing compensation competitiveness and operational efficiency. Conducted in-depth data analysis to identify patterns and trends for job roles and compensation.

Product Management Agile Data Analysis Compensation Strategy Cross Functional Collaboration Stakeholder Management Customer Satisfaction Leadership

AI/ML Consultant

Thoughtworks

Dec 2020 - Jul 2022 (1 year 7 months)

Led the end-to-end development and launch of UPI Payments in the MONOCLE Application, ensuring regulatory compliance. Implemented machine learning models, achieving a 100% records sweep and reducing residual risk by over 70%.

UX Design Machine Learning Product Management Regulatory Compliance Data Analysis Risk Management Payment Systems Analytical Thinking

Business Systems Consultant

Wells Fargo Bank

Jul 2015 - Dec 2020 (5 years 5 months)

Led A/B testing and market research initiatives to enhance product offerings. Managed stakeholder relationships and ensured quality assurance throughout the product lifecycle.

Agile Business Analysis A B Testing Market Research Quality Assurance Stakeholder Management Strategic Thinking Product Development Leadership Business Intelligence

Business Intelligence Developer

Tech Mahindra

Jul 2010 - Jul 2013 (3 years)

Developed business intelligence solutions to support decision-making processes. Collaborated with cross-functional teams to deliver data-driven insights.