Open to opportunities

Akshara Krishnamurthy

@aksharakrishnamurthy

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Senior Business Analyst with expertise in Trade Finance and Digital Banking.

India

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What I'm looking for

I am seeking a role that fosters innovation and allows for career growth in digital banking and trade finance.

I am a Senior Business Analyst with over 13 years of experience specializing in Trade Finance, Payments, AML/Sanctions, and Digital Banking Transformation. My expertise lies in managing complex projects involving Host-to-Host (H2H) and API integrations, client onboarding, and user acceptance testing (UAT) for global financial institutions. I have a proven track record of leading cross-functional teams, streamlining implementations, and delivering scalable FinTech solutions that enhance operational efficiency.

Throughout my career, I have held pivotal roles at esteemed organizations such as JP Morgan Chase and IDFC First Bank, where I successfully drove digital initiatives from ideation to implementation. I am adept at capturing business requirements, coordinating with IT and design teams, and managing production support for new functionalities. My technical skills include proficiency in tools like JIRA, Confluence, and Webmethods, which I utilize to track project progress and maintain service level agreements (SLAs).

My commitment to excellence has been recognized through various awards, including the Award of Excellence at Wells Fargo and being named a Star Performer at HSBC. I am passionate about leveraging my skills to contribute to innovative projects that drive business growth and improve customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Technical Implementation Manager II

Current

JP Morgan Chase India Pvt Ltd

Nov 2022 - Present (2 years 8 months)

Led end-to-end client onboarding for H2H, SFTP, SWIFT, API, and AS2 platforms. Managed production support and resolved high-priority connectivity issues. Utilized JIRA, Confluence, Webmethods to track sprints, maintain SLAs, and drive delivery.

Swift AS2 Jira Confluence WebMethods SLA Management

Business Tech Analyst

IDFC First Bank

Sep 2021 - Present (3 years 10 months)

Drove digital initiatives from ideation to implementation, capturing business requirements and coordinating with IT/design teams for solutions. Represented the bank in ICC API working group and led key SWIFT/ISO initiatives. Led UAT and regression testing, managing production support for new functionalities.

Digital Transformation Swift UAT Regression Testing APIs

Senior Consultant

Intellect Design Arena Ltd

Nov 2019 - Present (5 years 8 months)

Delivered Business Analyst services for Supply Chain Finance, Export LC, and payment modules. Created user journey documents and performed functional testing. Investigated and triaged client-reported issues, providing impact analysis.

Business Analysis User Journey Mapping Functional Testing

Assistant Manager

HSBC

Jun 2018 - Present (7 years 1 month)

Migrated document checking processes for Hong Kong clients and ensured compliance with AML and sanctions guidelines. Conducted training, queue monitoring, and Spoke/Hub communications.

AML Training Trade Finance

Process Lead

Wells Fargo India

Apr 2017 - Present (8 years 3 months)

Managed LC reimbursements, payments, and User Acceptance Testing (UAT) for Trade Flow migration. Refined user stories and tracked issues in QA tools.

LC Reimbursements Payments UAT User Stories QA Tools

Team Developer

Bank of America

Jul 2016 - Present (9 years)

Led the Import LC team for US clients and contributed to the KOFAX automation project. Defined business requirements and reduced UAT cycle time by 40%.

Import LC UAT Team Leadership

Officer

ANZ

Jan 2014 - Present (11 years 6 months)

Reviewed Letters of Credit (LCs) and trade finance loans, ensuring regulatory compliance. Liaised with Relationship Managers (RMs) and supported exception handling.

Letter Of Credit (LC)Regulatory Compliance Relationship Management

Systems Executive

Cognizant Technology Solutions

Jun 2012 - Present (13 years 1 month)

Supported infrastructure build and VMware Business As Usual (BAU) operations. Managed incidents via ServiceNow and ensured SLA compliance.

Infrastructure VMWare ServiceNow SLA Incident Management

Education

Degrees, certifications, and relevant coursework

National Institute of Business Management

MBA, Banking Management

Completed an MBA in Banking Management through distance learning. This program provided a comprehensive understanding of banking operations, financial markets, and strategic management within the banking sector.

M.O.P. Vaishnav College

B.Sc., Mathematics with Computer Specialization

Graduated with a Bachelor of Science in Mathematics with a specialization in Computer Science. The curriculum covered core mathematical principles alongside fundamental computer science concepts.