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Satyabrata Das

@satyabratadas2

Salesforce Senior Delivery Manager at Zensar Technologies, leading Salesforce transformation programs and reducing delivery risk by 40%.

India

Message

At Zensar Technologies, I lead Salesforce transformation programs and delivery governance, with delivery risk reduced by 40% and delivery predictability improved by 20%.

I manage global, cross-functional teams of 30+ members and oversee Salesforce modernization across Sales Cloud, Service Cloud, Experience Cloud, and Field Service.

At IBM and Tata Consultancy Services (TCS), I managed Salesforce project delivery and led presales solutioning for enterprise opportunities, including architecture and effort estimates for RFP/RFI responses.

Earlier, at IBM and Cognizant, I designed Salesforce enterprise architectures, integrations, and scalable solutions. My Salesforce credentials include Application Architect, Data Architect, and Platform Developer I.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Senior Delivery Manager

Current

Zensar Technologies

Feb 2025 - Present (1 year 7 months)

Lead end-to-end delivery of multiple Salesforce transformation programs, ensuring scope, schedule, cost, and quality adherence. Direct enterprise-wide modernization initiatives and presales solutioning, while managing global teams and delivery governance.

Salesforce Sales Cloud Service Cloud Experience Cloud Field Services Agile Hybrid Delivery Pre Sales Solutions Architect Stakeholder Management Program Management Risk Management Integration REST SOAP MuleSoft Boomi

Salesforce Technical Project Manager

IBM

Jan 2022 - Oct 2023 (1 year 9 months)

Executed Salesforce project delivery across analysis, build, test, and deployment phases, supporting larger enterprise programs. Governed transformation programs from strategy through implementation, and led presales solutioning for enterprise opportunities.

Salesforce Project Management Agile Hybrid Delivery Pre Sales Solutions Architect Integration Release planning UAT Stakeholder Management

Salesforce Technical Project Manager

Tata Consultancy Services

Aug 2017 - Jan 2022 (4 years 5 months)

Managed Salesforce project delivery across planning, execution, testing, and deployment phases for enterprise clients. Owned project management responsibilities including scope definition, scheduling, effort estimation, and delivery tracking.

Salesforce Project Management Agile Solutions Architect Integration Data Migration Mentorship Pre Sales

Salesforce Enterprise Architect

IBM

Jun 2015 - Aug 2017 (2 years 2 months)

Designed and implemented scalable, secure, and high-performing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom apps. Led end-to-end implementations including requirement gathering, solution design, integration, development oversight, and deployment.

Salesforce Sales Cloud Service Cloud Experience Cloud Solutions Architect Integration Code Review Performance Optimization Governor Limits

Salesforce Solution Architect

Cognizant

May 2010 - May 2015 (5 years)

Designed and owned Salesforce solution architecture across Sales Cloud, Service Cloud, and custom platform capabilities for enterprise implementations. Translated business requirements into scalable architecture designs including data models, security models, and automation frameworks.