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Satrujit MishraSM
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Satrujit Mishra

@satrujitmishra

I grow DTC revenue through Klaviyo email, SMS, AI-powered retention, and lifecycle campaigns.

India
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What I'm looking for

I'm looking to help DTC brands grow revenue from existing customers through data-driven email, SMS, AI-powered retention, lifecycle automation, and persuasive customer messaging.

I manage retention marketing at DKK Brands, increasing repeat purchases and customer lifetime value across ESPRO, LIITON, VIVA Scandinavia, and ProClad.

I build and optimize lifecycle email programs in Klaviyo, including post-purchase, win-back, replenishment, VIP, product-launch, and seasonal campaigns. I use customer behaviour, segmentation, and performance data to deliver timely, personalized messaging.

My work includes A/B testing, list hygiene, deliverability, CLTV analysis, repeat-purchase reporting, email revenue tracking, and support for SMS and loyalty initiatives. I collaborate with creative, e-commerce, and customer-experience teams to keep campaigns effective and brand-aligned.

Previously, I supported 18 Klaviyo accounts at Zettler Digital and worked with BMO Media and Tier 11 on eCommerce email and SMS marketing. I also bring experience in direct-response copywriting, sales funnels, social media marketing, and digital marketing consulting.

Experience

Work history, roles, and key accomplishments

DKK Brands logoDB
Current

Retention Marketing Specialist

Jan 2026 - Present (8 months)

• Owning and managing customer retention initiatives across DKK Brands with a focus on increasing repeat purchases and customer lifetime value.

• Owning and managing customer retention initiatives across DKK Brands with a focus on increasing repeat purchases and customer lifetime value.

• Managing and optimizing the email marketing lifecycle, including automated flows and targeted
campaigns acro

Zettler Digital logoZD

Ecommerce Email & SMS Marketing Specialist

Apr 2024 - Mar 2025 (11 months)

Building email templates inside Klaviyo
Building email campaigns
Slicing emails using FIGMA
Making design and copy edits on FIGMA
Scheduling email campaigns
Generating weekly reports
Building monthly report decks
Managing the technical of 18 Klaviyo accounts
Building segments and flow logics
Creating automations
Creating flow figjam or mind maps
Working along with strategists and design

Tier 11 logoTI

Email Marketing Specialist

Nov 2022 - Oct 2023 (11 months)

Ecommerce email and SMS marketing specialist / consultant :

Tools used - Klaviyo, Postscript, SMS Bump or Attentive

1) Planning out content strategies
2) Collaborating with copywriters and designers
3) Testing email and SMS content on different devices
4) Testing and tweaking flows
5) Adding new email and SMS flows (automation)
6) Working along with client-side team members and growth strategi

Satrujit Mishra logoSM

Copywriter | Direct Response Copywriting | Social Media Marketing | Sales Funnel

Jan 2021 - Oct 2023 (2 years 9 months)

Direct Response Persuasive Copywriter:

I turn words into CASH, browsers into BUYERS & buyers into LOYAL CUSTOMERS.

Currently, I'm helping businesses multifold their revenue with persuasive direct response COPYWRITING and proven marketing funnels.

Services that I provide:

1) Web copywriting
2) Email Copywriting
3) Sales Copywriting
4) Marketing Funnels Copywriting
5) Social Media Management
6)

Satrujit Mishra logoSM

Klaviyo Email & SMS Marketing Consultant

Dec 2020 - Oct 2023 (2 years 10 months)

Provided freelance consulting services for Klaviyo email and SMS marketing, focusing on marketing automation.

Digital Sashtra logoDS

Digital Marketing Consultant

Jun 2015 - Nov 2020 (5 years 5 months)

Digital Sashtra is a Creative Digital Marketing Training & Consulting firm that aims to provide quality education and consulting that will add value to individuals and businesses.

Digital Sashtra logoDS

Digital Marketing Generalist

May 2015 - Nov 2020 (5 years 6 months)

Worked as a digital marketing generalist, handling various digital marketing tasks.

HD

Relationship Officer

HDFC

May 2013 - Jul 2014 (1 year 2 months)

Served as a Relationship Officer in the HDFC Home Loans department.

Neelachal Leasing and Finance logoNF

Team Leader - Mortage Loans

Dec 2013 - May 2014 (5 months)

Led a team in mortgage loans, overseeing loan processing and team coordination.

Education

Degrees, certifications, and relevant coursework

DN

Digital Nest

Post Graduate Program in Advanced Digital Media Marketing, Marketing

2015 - 2015

IM

Indian Institute of Planning and Management

Master of Business Administration (MBA), Marketing

2011 - 2013

IM

Indian Institute of Planning and Management

Master of Business Administration, Marketing

2011 - 2013

Pursued a Master of Business Administration with a focus on Marketing.

CC

Christ College, Cuttack

Bachelor of Arts (BA), English Language and Literature/Letters

2007 - 2010

CC

Christ College, Cuttack

Bachelor of Arts, English Language and Literature

2007 - 2010

Earned a Bachelor of Arts in English Language and Literature.

Tech stack

Software and tools used professionally

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