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Satish Mohapatra

@satishmohapatra

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Delivery and operations leader driving creative, content-led execution and client success.

India

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What I'm looking for

I seek a senior delivery/operations role where I can lead multi-account creative and content delivery, strengthen client relationships, and build predictable, cross-functional execution frameworks.

I am a delivery and operations leader with technical grounding and deep content expertise, currently leading end-to-end delivery across branding, digital, content, and experiential engagements. I translate strategy into execution, align cross-functional teams, and ensure predictable timelines and consistent quality to strengthen client confidence.

My career spans network engineering, PR operations, content strategy, and agency delivery leadership, where I’ve managed multi-account delivery, established delivery frameworks, and personally contributed to content across websites, thought leadership, social media, and campaigns. I have led teams, managed resourcing and roadmaps, and acted as the primary escalation point for delivery risks and scope changes.

I am comfortable operating at both strategic and hands-on levels in fast-moving environments, focusing on commercially relevant messaging, cross-functional collaboration, and disciplined delivery to drive client retention and growth.

Experience

Work history, roles, and key accomplishments

Delivery Head

Zamstars Management Services Pvt Ltd.

Aug 2025 - Jan 2026 (5 months)

Lead end-to-end delivery across branding, digital, content, and experiential engagements, establishing delivery frameworks and review cadences to improve predictability and client confidence.

Delivery Management Content Strategy Stakeholder Management Roadmapping Quality Assurance SEO

Client Operations Lead

CPR Consultants

Jan 2023 - Jul 2025 (2 years 6 months)

Managed client relationships and retention while setting growth targets and expanding PR service adoption across accounts to meet or exceed campaign objectives.

Client Relationship Management Account Growth PR Strategy Stakeholder Management Campaign Planning Retention Reporting Cross Selling

Senior Content Developer

Instarama Technologies Pvt Ltd.

Oct 2021 - Dec 2022 (1 year 2 months)

Strategized and managed company content across web and led a team of three writers to produce short- and long-form content supporting branding and marketing goals.

Content Strategy Content Management Team Leadership SEO Social Media Content Email Marketing

Brand Manager / Content Lead

Zamstars Management Services Pvt Ltd.

Oct 2020 - Jul 2021 (9 months)

Scaled from content associate to lead, managing multi-client content and brand programs across F&B, eCommerce, tech, education, and sports while driving creative campaigns and project plans.

Brand Management Content Strategy Content Project Planning Client Servicing Creative Direction

Content Intern

Zolo Stays

Jul 2019 - Nov 2019 (4 months)

Produced 50+ articles and optimized website and ad copy for SEO, contributing content for customer communications and social campaigns to improve engagement.

Content Writing SEO Keyword Research WordPress Content Editing Social Media Copy

Network Support Engineer

Tech Mahindra Ltd.

Apr 2011 - Jul 2018 (7 years 3 months)

Supported and managed client networks and network security for corporate clients while leading a 12-member team to steady state and driving operational activities.

Network Support Network Security Team Leadership client support Incident Management Troubleshooting ITIL

Social Media Consultant

Radio Active CR 90.4MHz

May 2017 - May 2018 (1 year)

Voluntarily managed social channels and ran awareness campaigns including event social media coverage to grow engagement on Instagram, Facebook, and Twitter.

Social Media Management Campaign Planning Content Creation Community Engagement Event Promotion Analytics

Education

Degrees, certifications, and relevant coursework

Priyadarshini College of Engineering, Nagpur

Bachelor of Technology, Electronics & Tele-Communications

Completed a Bachelor of Technology in Electronics & Tele-Communications from Priyadarshini College of Engineering, affiliated with Nagpur University, graduating in 2010.