Ashirbad Shaw
@ashirbadshaw
I lead accounts receivable operations that reduce DSO, improve cash flow, and strengthen collections performance.
IndiaWhat I'm looking for
At BP Business Solutions, I've led AR operations during Team Lead coverage, overseeing collections, reconciliations, disputes, reporting, and SLA delivery. I reduced DSO by 20% through focused collection strategies, high-risk account prioritization, and automation.
Across BP, Infosys BPM, Capgemini, Genpact, and Wipro, I've supported US, UK, and ANZ clients through credit control, billing, dispute resolution, forecasting, and customer escalations. I enjoy coaching teams, improving cash-flow visibility, and partnering with Finance, Sales, Credit, Billing, and customers to resolve complex AR challenges.
Experience
Work history, roles, and key accomplishments
Senior AR Collection Analyst
BP Business Solutions India Private Limited
Oct 2021 - Present (4 years 11 months)
Led AR operations and supervised the team in the absence of the Team Lead, ensuring SLA adherence. Delivered a 20% reduction in DSO through improved collection strategies and automation.
Process Specialist – Accounts Receivable
Infosys BPM Limited
May 2020 - Oct 2021 (1 year 5 months)
Managed high-value US customer portfolios with full ownership of collections and dispute resolution. Developed collection action plans and performed credit limit reviews.
Process Associate – Accounts Receivable
Feb 2019 - Apr 2020 (1 year 2 months)
Key contributor during transition and stabilization phases for two AR projects. Handled collections for critical customer contracts and resolved invoice disputes.
Part of the pilot batch for UK AR and billing operations. Owned end-to-end project billing and WIP analysis for UK clients.
Supported UK customers as part of pilot chat support team. Ensured SLA adherence and high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Burdwan
Bachelor of Commerce, Accountancy
Bachelor of Commerce with Accountancy Honours from the University of Burdwan, West Bengal, completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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