sash User
@sashuser2
Administrative professional and Associate Account Manager, providing customer support, record management, and accurate account handling.
What I'm looking for
I’m an organized, detail-oriented administrative professional with experience in account management, customer service, and virtual assistance. In my Associate Account Manager role, I process scholarship applications accurately, verify applicant information, respond to customer inquiries, and maintain confidential records while meeting quality and productivity goals.
I also bring creative customer-facing experience as a Photographer & Graphic Designer, conducting portrait and studio photography, editing and retouching images, designing promotional graphics, and scheduling appointments with excellent customer service. As a freelance Virtual Administrative Assistant, I managed calendars and emails, performed data entry, conducted online research, and delivered reliable administrative support—backed by a Certificate in Mass Communication and Digital & Social Media Marketing.
Experience
Work history, roles, and key accomplishments
Associate Account Manager
Sutherland Global Services
Jan 2025 - Jan 2026 (1 year)
Processed scholarship applications by verifying applicant information, responding to customer inquiries, and maintaining confidential records while meeting quality and productivity goals.
Photographer & Graphic Designer
Photography Studio
Jan 2024 - Jan 2025 (1 year)
Conducted portrait and studio photography, edited and retouched photos, and designed promotional graphics, including scheduling appointments and providing customer service.
Virtual Administrative Assistant
Freelance
Nov 2020 - Aug 2021 (9 months)
Provided remote administrative support by managing calendars and emails, performing data entry, and conducting online research.
Education
Degrees, certifications, and relevant coursework
Northern Caribbean University (NCU)
Certificate in Mass Communication, Mass Communication
Completed a Certificate in Mass Communication at Northern Caribbean University.
Northern Caribbean University (NCU)
Certificate in Digital & Social Media Marketing, Digital & Social Media Marketing
Completed a Certificate in Digital & Social Media Marketing at Northern Caribbean University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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