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Kadiedra Salmon

@kadiedrasalmon

Virtual assistant supporting small businesses with customer inquiries, admin tasks, and social media using Zendesk and Canva.

Jamaica

Message

As a freelance Virtual Assistant, I support small business clients with email management, calendar coordination, and data entry. I also create, schedule, and publish social media content using Canva and Meta Business Suite.

I respond to customer inquiries through email, chat, and CRM platforms, and maintain accurate records and organized digital files. At University of Technology, I supported administrative operations and maintained confidential student records.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant (Freelance)

Current

Freelance

Jan 2020 - Present (6 years 9 months)

Provided administrative support to small business clients, including email management, calendar coordination, and data entry. Managed social media accounts and responded to customer inquiries through email, chat, and CRM platforms.

Zendesk Google Workspace Microsoft Office Zoom Canva ChatGpt CRM Systems Email Management Calendar Coordination Data Entry Social Media Management Meta Business Suite

Front Desk Assistant

University of Technology

Jan 2026 - Dec 2026 (11 months)

Maintained accurate confidential student records through detailed data entry and document management. Supported administrative operations by organizing records, preparing documentation, and ensuring data accuracy.

Data Entry Document Management Administrative Support Record keeping Customer Service

Brand Advocate

Walmart

Jan 2025 - Dec 2025 (11 months)

Assisted customers with billing inquiries, payments, and service requests while providing timely issue resolution. Maintained accurate customer records and processed transactions using company systems.

Customer Service Billing Inquiries Payment Processing Issue Resolution Communication Skills