Paulesha Nunes
@pauleshanunes
Detail-focused Virtual Assistant skilled in scheduling, customer communication, and social media support—ready to work remotely.
What I'm looking for
I’m a reliable, detail-oriented professional with hands-on experience in customer service, administrative support, and front-desk / intake coordination. I’ve managed check-ins, answered phone calls, scheduled appointments, and maintained organized records with accuracy and confidentiality in fast-paced environments.
I also bring strong social media and customer communication skills from managing sales and promotions across Facebook, Instagram, and WhatsApp, responding to inquiries promptly and professionally, and coordinating product details in writing. Alongside community administrative experience—filing, record maintenance, and public-facing coordination—I’m ready to support a client remotely with dependable virtual assistant work.
Experience
Work history, roles, and key accomplishments
Medical Assistant & Front Desk
Rehabilitation Institute of the Caribbean
Apr 2026 - Jul 2026 (3 months)
Managed patient check-in and intake, including answering phone calls, scheduling appointments, and handling patient inquiries. Maintained and organized patient records with accuracy and confidentiality and supported medical staff with daily administrative tasks.
Sales & Social Media Assistant
New Budget Supplies Limited
Aug 2023 - Jan 2025 (1 year 5 months)
Managed sales and promotion advertisements across Facebook, Instagram, and WhatsApp. Assisted customers online with product inquiries and pricing, provided quotes in writing, and helped track incoming stock.
Teacher's Assistant
St. Patrick's Primary School
Nov 2022 - Nov 2023 (1 year)
Organized and filed test papers, reviewed and marked exams, and calculated results. Supervised students independently when teachers were absent, demonstrating reliability and good judgment.
Maintenance Assistant
Total Gas Station
Jul 2022 - Aug 2023 (1 year 1 month)
Maintained stock and cleanliness standards to support day-to-day operations. Provided reliable support with follow-through on maintenance tasks.
Front Desk Assistant
Olympic Gardens Police Station
Jun 2022 - Jun 2023 (1 year)
Reviewed and maintained record books with accuracy and confidentiality. Greeted the public and directed inquiries to the appropriate personnel in a customer-facing, formal setting.
Education
Degrees, certifications, and relevant coursework
HEART College of Construction Services
Construction
2024 -
Enrolled at HEART College of Construction Services (course details not provided) from 2024 to present.
City and Guilds
City and Guilds Mathematics (Stage 3), Mathematics
Completed City and Guilds Mathematics (Stage 3).
National Vocational Qualifications of Jamaica (NVQJ)
NVQJ Level 2, Furniture Making
Completed NVQJ Furniture Making (Level 2).
Meadowbrook High School
2019 - 2024
Attended Meadowbrook High School from 2019 to 2024 (program details not provided).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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