Open to opportunities

Sashawn Wilson

@sashawnwilson

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Detail-oriented professional with experience in nursing and administrative support.

Jamaica

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What I'm looking for

I am looking for a role that values accuracy and integrity, where I can contribute to team success and continue my professional development.

I am a detail-oriented and organized professional with over 4 years of experience in practical nursing and administrative support, complemented by a year as a customer benefit advisor. My commitment to accuracy and integrity drives my work, ensuring that I provide compassionate client service while effectively managing data and information.

In my role as a Customer Benefit Advisor at Sutherland Global, I supported clients with their benefits, ensuring they received accurate information and timely solutions. My previous experience as an Administrative Assistant allowed me to manage scheduling, correspondence, and confidential files, contributing to the smooth operation of daily tasks. Additionally, my background as a caregiver has equipped me with the skills to monitor health changes and communicate effectively with clients and healthcare professionals.

Experience

Work history, roles, and key accomplishments

Customer Benefit Advisor

Sutherland Global

Jan 2024 - Dec 2025 (1 year 11 months)

Provided support to clients regarding benefits, ensuring accurate information and timely solutions. Updated and maintained detailed customer records within internal systems, delivering efficient service that contributed to improved client satisfaction.

Microsoft Office Suite

Administrative Assistant

Office of Mr. Robert Kerr

Jan 2020 - Dec 2024 (4 years 11 months)

Managed scheduling, correspondence, and confidential files across departments. Handled inquiries via phone and email while supporting smooth daily operations, utilizing Microsoft Office Suite to prepare reports, presentations, and spreadsheets.

Scheduling Confidentiality Microsoft Office Suite

Caregiver/Practical Nurse

Private Care

Jan 2020 - Dec 2024 (4 years 11 months)

Delivered personal care to elderly and disabled clients in home settings. Monitored and recorded health changes, administered medication as prescribed, and maintained communication between clients, families, and healthcare professionals.

Client Communication

Education

Degrees, certifications, and relevant coursework

Distinction College

CSEC, Secondary Education

2020 - 2023

Completed secondary education, passing 6 subjects including English Language, Mathematics, and Human & Social Biology. Also studied Social Studies, Office Administration, and Principles of Business.