Sashawn Wilson
@sashawnwilson
Detail-oriented professional with experience in nursing and administrative support.
What I'm looking for
I am a detail-oriented and organized professional with over 4 years of experience in practical nursing and administrative support, complemented by a year as a customer benefit advisor. My commitment to accuracy and integrity drives my work, ensuring that I provide compassionate client service while effectively managing data and information.
In my role as a Customer Benefit Advisor at Sutherland Global, I supported clients with their benefits, ensuring they received accurate information and timely solutions. My previous experience as an Administrative Assistant allowed me to manage scheduling, correspondence, and confidential files, contributing to the smooth operation of daily tasks. Additionally, my background as a caregiver has equipped me with the skills to monitor health changes and communicate effectively with clients and healthcare professionals.
Experience
Work history, roles, and key accomplishments
Customer Benefit Advisor
Sutherland Global
Jan 2024 - Dec 2025 (1 year 11 months)
Provided support to clients regarding benefits, ensuring accurate information and timely solutions. Updated and maintained detailed customer records within internal systems, delivering efficient service that contributed to improved client satisfaction.
Administrative Assistant
Office of Mr. Robert Kerr
Jan 2020 - Dec 2024 (4 years 11 months)
Managed scheduling, correspondence, and confidential files across departments. Handled inquiries via phone and email while supporting smooth daily operations, utilizing Microsoft Office Suite to prepare reports, presentations, and spreadsheets.
Caregiver/Practical Nurse
Private Care
Jan 2020 - Dec 2024 (4 years 11 months)
Delivered personal care to elderly and disabled clients in home settings. Monitored and recorded health changes, administered medication as prescribed, and maintained communication between clients, families, and healthcare professionals.
Education
Degrees, certifications, and relevant coursework
Distinction College
CSEC, Secondary Education
2020 - 2023
Completed secondary education, passing 6 subjects including English Language, Mathematics, and Human & Social Biology. Also studied Social Studies, Office Administration, and Principles of Business.
Distinction College
Certificate, Practical Nursing
Grade: Distinction
Completed a program focused on practical nursing skills. The curriculum covered fundamental patient care and medical support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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