Sasha-Gaye Hutchinson
@sashagayehutchinson
Experienced Medical Assistant and Customer Service Representative with 8+ years.
JamaicaWhat I'm looking for
I am an experienced Medical Assistant and Customer Service Representative with over 8 years of expertise in administrative tasks and office operations. My career has been marked by a commitment to enhancing productivity through effective multitasking and problem-solving. I have a strong proficiency in managing filing systems, coordinating schedules, and handling communications, which has allowed me to create a positive office environment.
In my most recent role as a Customer Support Representative at Brunt work Impiricus, I have honed my skills in responding to inquiries from doctors and pharmacists, ensuring that customer feedback is monitored and addressed promptly. My previous experience at Christiana Health Centre involved coordinating patient appointments and managing sensitive information with confidentiality. I am passionate about contributing my skills to a dynamic organization that values teamwork and customer service excellence.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Brunt work Impiricus
Jul 2024 - Present (1 year 1 month)
Responsible for responding to inquiries from doctors and pharmacists via email, chat, and phone. Monitored customer feedback, assisted with app sign-ups, and handled data entry tasks while ensuring efficient communication.
Customer Service Representative / Medical Assistant
Christiana Health Centre
Jan 2022 - Jun 2024 (2 years 5 months)
Coordinated patient appointments, managed follow-up communications, and updated patient records. Ensured a welcoming environment for patients and handled sensitive information with confidentiality.
Customer Service Representative
Sutherland Global Services
Jun 2019 - Jan 2022 (2 years 7 months)
Resolved customer complaints and provided solutions while ensuring smooth customer experiences. Processed payments, returns, and inquiries, and assisted with account modifications.
Office Administration / Medical Assistant
Hanson’s Medical Centre
Aug 2016 - May 2019 (2 years 9 months)
Managed patient records, scheduled appointments, and maintained inventory of medical supplies. Ensured a safe and compliant work environment while providing excellent patient service.
Education
Degrees, certifications, and relevant coursework
Spalding High School
High School Diploma, General Education
2003 - 2008
Completed high school education, acquiring foundational knowledge and skills necessary for further education and professional development.
Heart Trust NTA
Certificate, Customer Service
Earned a Certificate in Customer Service and Administrative Assistance, enhancing skills in customer interaction and office management.
Heart Trust NTA
Associate Degree, Allied Health
Completed an Associate Degree in Allied Health, focusing on the skills and knowledge necessary for a career as a Medical Assistant.
Availability
Location
JamaicaAuthorized to work in
Job categories
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