Sasha Williams
@sashawilliams
Experienced enrichment coordination professional with a focus on community engagement.
United StatesWhat I'm looking for
With over 20 years of experience in enrichment programming and administrative support, I am dedicated to enhancing community engagement and operational efficiency. My career has been marked by significant achievements, including a 35% increase in event attendance through innovative community activities and a successful marketing campaign that boosted participation by 40%. I thrive on creating enriching experiences that foster connection and satisfaction among participants.
In my current role as an Enrichment Coordinator at Cedarhurst Senior Living, I spearheaded the development of a sensory program for late-stage dementia patients and coordinated over 50 enrichment activities monthly, maintaining high levels of resident engagement. My previous experience as an Executive Assistant at Chicago Public Schools allowed me to improve Title IX compliance accuracy significantly and streamline administrative processes, showcasing my ability to enhance operational efficiency in diverse environments.
Experience
Work history, roles, and key accomplishments
Enrichment Coordinator
Cedarhurst Senior Living
May 2024 - Present (1 year 1 month)
Spearheaded the development of a sensory program for late-stage dementia patients and collaborated with the director to facilitate impactful community-wide initiatives. Reduced program complaints by 25% by introducing feedback loops and tailoring activities based on survey results, coordinating over 50 enrichment activities monthly.
Executive Assistant
Chicago Public Schools
Jan 2021 - Nov 2023 (2 years 10 months)
Improved Title IX compliance accuracy by 45% in online student record systems through oversight and maintenance. Improved operational efficiency by directing the intake and prioritization of critical reports, partnering with executive leadership to implement streamlined administrative processes.
Customer Experience Specialist
James Hardie
Jan 2020 - Jan 2021 (1 year)
Delivered exceptional service by assisting customers with placing, tracking, and resolving high-volume bulk shipping orders. Served as a primary point of contact for resolving shipment issues, achieving a 95% satisfaction rate in customer resolutions and optimizing customer experiences.
General Assistant Manager
Cinemas Entertainment
Jan 2017 - Jan 2018 (1 year)
Improved customer satisfaction by 25% by enhancing staff training and optimizing daily operational processes. Directed online marketing initiatives and strengthened customer relationships through engagement-focused strategies, designing and implementing community outreach programs.
Executive Assistant
Oak Park Arms Retirement
Jun 2002 - Nov 2017 (15 years 5 months)
Increased operational efficiency by 20% by ensuring effective coordination of daily operations and exemplary client service. Supervised, trained, and mentored team members, managing comprehensive financial client records and directing the Lifestyle and Activities Department.
Education
Degrees, certifications, and relevant coursework
Sasha hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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