Ashley Gastel
@ashleygastel
Dynamic professional with expertise in guest relations and event planning.
What I'm looking for
I am a dynamic professional with a strong background in guest relations and event planning, honed during my tenure at Cracker Barrel and Truman Healthcare. My exceptional communication and problem-solving skills have allowed me to enhance guest loyalty and operational efficiency, ensuring memorable experiences for all.
As an Activity Director at Truman Healthcare, I successfully planned resident outings and special events, developed strong relationships with residents and their families, and fostered a supportive community environment. My ability to design engaging activities and evaluate their effectiveness has significantly boosted social interaction among residents, while my training of new staff members has ensured high-quality service delivery.
Throughout my career, I have demonstrated a commitment to excellence and a strong work ethic. I am passionate about creating positive experiences and am always looking for innovative ways to improve processes and enhance guest satisfaction.
Experience
Work history, roles, and key accomplishments
Activity Director
Truman Healthcare
Feb 2021 - Apr 2025 (4 years 2 months)
Planned resident outings and special events to mark holidays and celebrate special occasions. Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs. Developed monthly life enrichment calendar and published electronically and in print.
Professional Guest Assistant
Cracker Barrel
Oct 2008 - Oct 2021 (13 years)
Boosted guest loyalty with exceptional customer service and problem resolution skills. Implemented new procedures to improve overall guest experience during their stay at the property. Trained new team members on company policies and best practices to maintain consistent service quality across all guest interactions.
Education
Degrees, certifications, and relevant coursework
Golden City High School
High School Diploma, General Studies
Completed high school education at Golden City High School. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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