Open to opportunities

Ashley Gastel

@ashleygastel

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Dynamic professional with expertise in guest relations and event planning.

United States

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What I'm looking for

I am seeking a role that values teamwork and creativity, where I can leverage my skills in guest relations and event planning to create memorable experiences.

I am a dynamic professional with a strong background in guest relations and event planning, honed during my tenure at Cracker Barrel and Truman Healthcare. My exceptional communication and problem-solving skills have allowed me to enhance guest loyalty and operational efficiency, ensuring memorable experiences for all.

As an Activity Director at Truman Healthcare, I successfully planned resident outings and special events, developed strong relationships with residents and their families, and fostered a supportive community environment. My ability to design engaging activities and evaluate their effectiveness has significantly boosted social interaction among residents, while my training of new staff members has ensured high-quality service delivery.

Throughout my career, I have demonstrated a commitment to excellence and a strong work ethic. I am passionate about creating positive experiences and am always looking for innovative ways to improve processes and enhance guest satisfaction.

Experience

Work history, roles, and key accomplishments

Activity Director

Truman Healthcare

Feb 2021 - Apr 2025 (4 years 2 months)

Planned resident outings and special events to mark holidays and celebrate special occasions. Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs. Developed monthly life enrichment calendar and published electronically and in print.

Event Planning Documentation Regulatory Compliance Relationship Building Program Development Volunteer Management Cognitive Stimulation Budget Management Interdisciplinary Collaboration Transportation

Professional Guest Assistant

Cracker Barrel

Oct 2008 - Oct 2021 (13 years)

Boosted guest loyalty with exceptional customer service and problem resolution skills. Implemented new procedures to improve overall guest experience during their stay at the property. Trained new team members on company policies and best practices to maintain consistent service quality across all guest interactions.