Sarmiento Sheila May
@sarmientosheilamay
Tour Executive and HR/Admin professional delivering detail-focused support for smooth travel and operations.
What I'm looking for
I bring diverse experience across tour operations, office administration, human resources, basic accounting, and customer service. I’m dependable and detail-oriented, and I focus on coordinating the right details so clients and teams get clear, reliable outcomes.
In my current role as a Tour Executive, I plan and manage domestic and international tours by creating customized itineraries and coordinating all bookings. Previously, I’ve led store operations as a Shop In Charge—overseeing safety, efficiency, customer satisfaction, inventory control, and payables—then stepped into end-to-end HR/Admin leadership, including recruitment, hiring, compensation and benefits, training, and compliance, while serving as a liaison between management and staff.
Experience
Work history, roles, and key accomplishments
Tour Executive
Desert Vision Tourism
Jan 2024 - Present (2 years 5 months)
Planned and managed domestic and international tours by creating customized itineraries, coordinating bookings, and communicating with suppliers to ensure smooth operations. Provided clients with travel information and support while handling inquiries and maintaining high customer satisfaction.
Shop In Charge
Ourganics Bio Market
Jan 2020 - Jan 2024 (4 years)
Oversee store operations to ensure safety, efficiency, and customer satisfaction, while supervising staff and resolving customer issues. Managed inventory control, coordinated with suppliers, processed orders, handled payables, and maintained online selling platforms and records.
HR/Admin Head
Immense Purpose Holdings Inc.
Jan 2017 - Jan 2019 (2 years)
Led end-to-end HR functions including recruitment, hiring, compensation and benefits, training, and compliance. Served as a liaison between management and staff, handled staffing issues, and supported executive operations through HR/admin administration and documentation.
Education
Degrees, certifications, and relevant coursework
Oro Bible College
Bachelor of Arts, Theology
2000 - 2006
Earned a Bachelor of Arts in Theology at Oro Bible College from 2000 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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