Sarfaraz khan Pathan
@sarfarazkhanpathan
I keep telecom and enterprise networks operational through NOC monitoring and incident resolution.
IndiaWhat I'm looking for
At Quess Corp, deployed at Vodafone Idea, I manage NOC operations for enterprise circuits, handling incident tickets, maintenance activities, downtime tracking, and L1/L2 troubleshooting across MPLS, ILL, PRI, and SIP trunk services.
Previously at Movate, I delivered 24x7 monitoring, resolved 95% of monthly incidents within SLA, and reduced average incident resolution time from four hours to under two. I work with Cisco, Juniper, Nokia, Netcool, AMS, HPSM, BGP, OSPF, GPON, and FTTH networks, bringing a process-driven quality assurance background to operational continuity.
Experience
Work history, roles, and key accomplishments
Network Engineer - NOC Operations
Quess Corp Ltd
Mar 2025 - Present (1 year 5 months)
Maintain daily NOC status and activity-completion reports covering 100 customer/enterprise circuits. Manage an average of 50 incident tickets per shift in HPSM, tracking downtime for MPLS, ILL, PRI, and SIP trunk circuits.
Network Engineer
Movate Pvt Ltd
Jan 2023 - Aug 2024 (1 year 7 months)
Delivered 24x7 NOC monitoring and daily reporting on network outages and performance, maintaining 80.9% uptime. Managed incident tickets in ITSM, resolving 95% of incidents within SLAs, and performed root cause analysis reducing resolution time by 30%.
Quality Assurance Engineer
Shirdi Sai Electrical Pvt Ltd
Dec 2019 - May 2021 (1 year 5 months)
Conducted comprehensive testing and quality assessments of transformers for compliance with Indian Standards and customer specifications. Developed and implemented test plans, achieving a 25% reduction in defects.
Education
Degrees, certifications, and relevant coursework
K.O.R.M Memorial Engineering College
Bachelor of Technology, Electrical and Electronic Engineering
2013 - 2017
Bachelor of Technology in Electrical and Electronic Engineering from K.O.R.M Memorial Engineering College from 2013 to 2017.
Narayana Junior College
Intermediate, MPC
2011 - 2013
Intermediate in MPC from Narayana Junior College from 2011 to 2013.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Sarfaraz khan?
You can contact Sarfaraz khan and 90k+ other talented remote workers on Himalayas.
Message Sarfaraz khanGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
