sarfaraz alam

I am a committed case manager with a passion for helping others navigate complex leave and disability processes. Currently, I work at PTS Consulting Services Pvt Ltd, where I manage the leave of USA employees for Amazon's Disability and Leave Services. My role involves consulting with various departments, including HR and Legal, to ensure compliance with federal and state laws while providing holistic case management services.

Throughout my career, I have honed my verbal and written communication skills, allowing me to build strong relationships with employees and stakeholders. I take pride in my ability to assess and adjust case management plans according to the changing needs of employees, ensuring they receive the support they need during their leave events. My dedication to continuous learning is evident in my recent achievement of completing the fundamentals of Digital Marketing from Google Digital Garage.