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Mohammed Ali

@mohammedali13

Case Manager at Amazon Development Center supporting U.S. employees with leave, disability, and accommodation services.

At Amazon Development Center, I work as a Case Manager with Disability and Leave Services for Amazon (US). I handle sick and disability leave, accommodation requests, and return-to-work processing.

Previously, I was an HR and Benefits Administrator at Amazon Development Center, supporting employees with leave, accommodations, and benefits. I also worked as a Team Manager at Workmate, supporting team leads with onboarding targets and work quality.

Experience

Work history, roles, and key accomplishments

Current

Case Manager

Current

Amazon Development Center

Jul 2024 - Present (2 years 3 months)

Case Manager working with Disability and Leave Services for Amazon (US), handling sick leaves, disability leaves, accommodation requests, cash out requests, short term disability, transition into long term disability, and return to work processing.

Disability and Leave Services Case Management Accommodation Management Benefits Administration Rehire Processing

Team Manager

Workmate

Aug 2023 - Jul 2024 (11 months)

Managed a group of team leads to ensure their teams meet expectations around onboarding business partners and quality of work to expedite business requirements.

Team Management Leadership Quality Assurance Onboarding

HR and Benefits Administrator

Amazon Development Center

Oct 2021 - Aug 2023 (1 year 10 months)

First point of contact for employees seeking Leave of Absence Management, Accommodation Management, Benefits Administration, and escalation hierarchy support.

Leave Of Absence Management Accommodation Management Benefits Administration HR Support Escalation Management