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Velayat Muzafar

@velayatmuzafar

Case Manager and Senior KYC Analyst focused on risk, compliance, and timely resolutions.

India
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What I'm looking for

I’m looking for a challenging role where I can apply case management and KYC expertise to drive operational excellence. I want to contribute strategic value through accurate risk assessment, strong stakeholder coordination, and strict regulatory compliance.

I’m a Case Manager with over 6 years of combined experience across case management, KYC, client handling, and financial risk assessment. I’m known for adapting to dynamic environments, solving complex issues with limited inputs, and maintaining accuracy under pressure.

In my current role at Amazon, I manage critical employee transaction cases, conduct risk assessment procedures, and proactively identify red flags. I collaborate across HR, Legal, Payroll, Benefits, and Safety to ensure confidentiality, compliance, and clear case summaries that keep stakeholders aligned while supporting employees with empathy.

Experience

Work history, roles, and key accomplishments

Icici Bank logoIB

Senior KYC Analyst & RM

Icici Bank

May 2018 - Oct 2022 (4 years 5 months)

Performed enhanced due diligence and financial risk evaluations to support compliant client onboarding. Monitored suspicious transactions, coordinated with compliance teams and internal functions to streamline processes, and built long-term customer relationships to improve satisfaction.

Education

Degrees, certifications, and relevant coursework

ICICI Bank logoIB

ICICI Bank

MS Excel Certification, MS Excel

2022 -

Pursuing an MS Excel certification with ICICI Bank (Nov 2022–present).

Central University of Kashmir logoCK

Central University of Kashmir

Master of Business Administration, Business Administration

2016 - 2018

Completed an MBA from the Central University of Kashmir between 2016 and 2018.

NT

NIET (Noida Institute of Engineering and Technology)

Diploma in Computer Applications, Computer Applications

2016 -

Completed a Diploma in Computer Applications in 2016.

Islamic University of Science and Technology logoIT

Islamic University of Science and Technology

Bachelor of Business Administration, Business Administration

2011 - 2014

Completed a BBA from the Islamic University of Science and Technology between 2011 and 2014.

Tech stack

Software and tools used professionally

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