Velayat Muzafar
@velayatmuzafar
Case Manager and Senior KYC Analyst focused on risk, compliance, and timely resolutions.
IndiaWhat I'm looking for
I’m a Case Manager with over 6 years of combined experience across case management, KYC, client handling, and financial risk assessment. I’m known for adapting to dynamic environments, solving complex issues with limited inputs, and maintaining accuracy under pressure.
In my current role at Amazon, I manage critical employee transaction cases, conduct risk assessment procedures, and proactively identify red flags. I collaborate across HR, Legal, Payroll, Benefits, and Safety to ensure confidentiality, compliance, and clear case summaries that keep stakeholders aligned while supporting employees with empathy.
Experience
Work history, roles, and key accomplishments
Managed cases for critical employee transactions, ensuring timely resolution while conducting risk assessments and proactively flagging red signals. Partnered with HR, Legal, Payroll, Benefits, and Safety teams and maintained strict confidentiality and regulatory compliance in all case interactions.
Senior KYC Analyst & RM
Icici Bank
May 2018 - Oct 2022 (4 years 5 months)
Performed enhanced due diligence and financial risk evaluations to support compliant client onboarding. Monitored suspicious transactions, coordinated with compliance teams and internal functions to streamline processes, and built long-term customer relationships to improve satisfaction.
Education
Degrees, certifications, and relevant coursework
ICICI Bank
MS Excel Certification, MS Excel
2022 -
Pursuing an MS Excel certification with ICICI Bank (Nov 2022–present).
Central University of Kashmir
Master of Business Administration, Business Administration
2016 - 2018
Completed an MBA from the Central University of Kashmir between 2016 and 2018.
NIET (Noida Institute of Engineering and Technology)
Diploma in Computer Applications, Computer Applications
2016 -
Completed a Diploma in Computer Applications in 2016.
Islamic University of Science and Technology
Bachelor of Business Administration, Business Administration
2011 - 2014
Completed a BBA from the Islamic University of Science and Technology between 2011 and 2014.
Availability
Location
IndiaAuthorized to work in
Job categories
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