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Sara SteelSS
Open to opportunities

Sara Steel

@sarasteel

I resolve beauty and wellness client needs through clear, reliable remote support.

United States
Message

What I'm looking for

I'm looking for a client support or customer service role where I can resolve concerns, explain systems clearly, support customers remotely, and build lasting relationships through dependable follow-through.

I've supported beauty and wellness clients for more than 20 years, resolving concerns, explaining technical options clearly, and building long-term relationships.

At NameAStar.com, I provided remote phone, voicemail, email, and web-chat support, researched order and fulfillment discrepancies, and carried issues through resolution or escalation.

As owner of a.Muse Studio, I built a referral-driven base of 100–150 recurring clients, maintained up to a six-week waitlist, and managed scheduling, payments, inventory, vendors, Square POS, and QuickBooks.

At Cultivate Salon, I use Aura and Vish to document services, manage scheduling changes, and guide clients through clear recommendations and next steps.

Experience

Work history, roles, and key accomplishments

CS
Current

Color Specialist / Client Services Professional

Cultivate Salon

Jan 2026 - Present (8 months)

Manages consultations, service documentation, scheduling, and follow-up using Aura and Vish. Resolves client questions and concerns through active listening and coordinated follow-through.

Education

Degrees, certifications, and relevant coursework

St. Petersburg College logoSC

St. Petersburg College

Business

Completed business studies coursework at St. Petersburg College.

Tech stack

Software and tools used professionally

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