Sarai Suazo
@saraisuazo
I resolve customer issues, supervise teams, and deliver dependable service in fast-paced environments.
United StatesWhat I'm looking for
I've delivered customer service in high-volume environments at Wawa and China King, resolving complaints, answering questions, and maintaining strong client relationships.
At Wawa, I supervised and corrected associates to follow company policy, recruited and trained new team members, managed daily goals, and organized shipments and shelves. I also handled customer concerns by providing timely solutions and following up to ensure resolution.
I'm fluent in two languages and bring problem-solving, time management, Microsoft software knowledge, and a disciplined approach to every assignment.
Experience
Work history, roles, and key accomplishments
Handled complaints, provided appropriate solutions and alternatives within time limits, and followed up to ensure resolution. Managed time, accomplished daily goals, recruited and trained new associates, and supervised adherence to company policy.
Education
Degrees, certifications, and relevant coursework
Excel High School
High School Diploma, General Studies
Completed high school education, earning a diploma in May 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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