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nicole scialla

@nicolescialla

Customer-focused retail and food service professional with strong leadership and operations experience.

United States
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What I'm looking for

I seek a customer-facing or operations role where I can apply my leadership, scheduling, inventory, and customer service skills in a collaborative, growth-oriented environment.

I am a motivated customer-service professional with over ten years' experience in retail, food service, and claims coordination. I combine hands-on operational skills with a focus on cleanliness, safety, and excellent customer interactions.

Throughout my roles at Wawa, Fred Beans, and Chuck E. Cheese, I led shift openings and closings, trained new hires, managed cash and deposits, and supported teams during peak periods. I have experience with inventory, scheduling, vendor communication, and resolving discrepancies.

I hold an Associate Degree in Liberal Arts and maintain a practical, dependable work style that emphasizes time management, organization, and collaboration. I adapt quickly to new procedures and prioritize compliance with safety and health regulations.

I am eager to bring dependable service, operational support, and a strong work ethic to a customer-facing or operations role where I can continue to grow and contribute to team success.

Experience

Work history, roles, and key accomplishments

FB

Claims & Customer Service Associate

Fred Beans

Oct 2020 - Oct 2022 (2 years)

Managed claims schedules, communicated with manufacturers and vendors on credits and disputes, investigated discrepancies, and supported inventory and cross-department needs to maintain workflow.

Education

Degrees, certifications, and relevant coursework

Montgomery County Community College logoMC

Montgomery County Community College

Associate Degree, Liberal Arts

2019 - 2021

Earned an Associate degree in Liberal Arts, completing the program in June 2021.

Montgomery County Community College logoMC

Montgomery County Community College

Associate Degree, Liberal Arts

2014 - 2016

Grade: 3.0 GPA

Completed coursework toward an Associate degree in Liberal Arts with a 3.0 GPA during the 2014–2016 attendance period.

LS

Lansdale Catholic High School

High School Diploma, General Education

2010 - 2014

Graduated with a High School Diploma in June 2014.

Tech stack

Software and tools used professionally

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nicole scialla - Food Service Associate - Wawa | Himalayas