nicole scialla
@nicolescialla
Customer-focused retail and food service professional with strong leadership and operations experience.
What I'm looking for
I am a motivated customer-service professional with over ten years' experience in retail, food service, and claims coordination. I combine hands-on operational skills with a focus on cleanliness, safety, and excellent customer interactions.
Throughout my roles at Wawa, Fred Beans, and Chuck E. Cheese, I led shift openings and closings, trained new hires, managed cash and deposits, and supported teams during peak periods. I have experience with inventory, scheduling, vendor communication, and resolving discrepancies.
I hold an Associate Degree in Liberal Arts and maintain a practical, dependable work style that emphasizes time management, organization, and collaboration. I adapt quickly to new procedures and prioritize compliance with safety and health regulations.
I am eager to bring dependable service, operational support, and a strong work ethic to a customer-facing or operations role where I can continue to grow and contribute to team success.
Experience
Work history, roles, and key accomplishments
Prepared and assembled meals to safety standards, maintained clean workstations and dining areas, and supported team during peak hours while delivering excellent customer service.
Claims & Customer Service Associate
Fred Beans
Oct 2020 - Oct 2022 (2 years)
Managed claims schedules, communicated with manufacturers and vendors on credits and disputes, investigated discrepancies, and supported inventory and cross-department needs to maintain workflow.
Shift Supervisor
Chuck E. Cheese
Aug 2012 - Oct 2020 (8 years 2 months)
Opened and closed shifts, handled cash deposits and paperwork, delegated tasks, trained new hires, managed inventory and sales forecasting, and resolved customer issues to meet sales goals.
Education
Degrees, certifications, and relevant coursework
Montgomery County Community College
Associate Degree, Liberal Arts
2019 - 2021
Earned an Associate degree in Liberal Arts, completing the program in June 2021.
Montgomery County Community College
Associate Degree, Liberal Arts
2014 - 2016
Grade: 3.0 GPA
Completed coursework toward an Associate degree in Liberal Arts with a 3.0 GPA during the 2014–2016 attendance period.
Lansdale Catholic High School
High School Diploma, General Education
2010 - 2014
Graduated with a High School Diploma in June 2014.
Availability
Location
Authorized to work in
Job categories
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