sarah shopping
@sarahshopping
I improve sales operations, reporting accuracy, technical support, and security compliance.
United StatesWhat I'm looking for
At Sun Distribution, I extract and analyze daily Clover sales reports, reconcile inventory against sales data, and prepare monthly and six-month net sales reporting for leadership.
I also manage Clover account security for returns and exchanges, monitor manual discounts for misuse, and generate bi-weekly commission reports based on sales performance.
Previously at George Mason University, I supported classroom technology by integrating professional audio/video systems, troubleshooting hardware and software issues, and remotely monitoring classrooms through Fusion Room View.
I bring a Bachelor of Science in Information Technology—Cybersecurity, along with training in IT service, cybersecurity awareness, CSS, and user experience. I enjoy improving workflows, maintaining accurate documentation, and delivering responsive technical support.
Experience
Work history, roles, and key accomplishments
Business Operations & Reporting Associate
Sun Distribution
Oct 2022 - Jan 2025 (2 years 3 months)
Extracted and analyzed daily sales reports from Clover, managed account security, and monitored manual discounts. Prepared monthly sales reports and bi-weekly commission reports for management.
Assessed training needs, developed manuals, and provided technical support for audio/video systems. Created daily process reports using TeamDynamix and collaborated on technology upgrades.
Monitored classrooms remotely using Fusion Room View, processed documentation, and provided customer service via phone.
Education
Degrees, certifications, and relevant coursework
George Mason University
Bachelor of Science, Information Technology - Cybersecurity
Grade: 3.47
Earned a Bachelor of Science in Information Technology with a focus on Cybersecurity, achieving a GPA of 3.47.
Bergen Community College
Associate of Science, Information Technology
Grade: 3.7
Earned an Associate of Science in Information Technology with a GPA of 3.7.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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