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Sarah Khalid

@sarahkhalid1

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Strategy and operations manager at Instalimb India who designed clinic expansion across Indonesia and Thailand.

India

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At Instalimb India, I designed operating models and processes for multi-market operations in assistive devices. I created a customer success playbook that reduced onboarding and operations start time from 30 days to 15.

I also designed a global franchise framework and central 3D modelling system that enabled clinic rollout across Indonesia and Thailand. My strategy and corporate development work included market-entry analysis, acquisition diligence, and financial models used in leadership decisions.

Before Instalimb, I helped scale Invigo Rehab’s clinic and built a referral network. I also delivered orthotic care to patients at Orthotic House in New Zealand.

Experience

Work history, roles, and key accomplishments

Current

Manager, Center of Excellence

Current

Instalimb India

May 2025 - Present (1 year 5 months)

Responsible for building the backbone for multi-market operations at scale, including operating model and process design, strategy and corporate development. Reduced onboarding and operations start time from 30 to 15 days by designing a customer success strategy playbook.

Strategy Operations Process Design Financial Modeling KPI Dashboards Market Expansion M&A Stakeholder Management Project Management

Deputy Group Manager, Business Development

Instalimb India

Jun 2022 - Apr 2025 (2 years 10 months)

Drove revenue and national expansion across PSU and NGO accounts, closing an INR 1 CR+ deal with ALIMCO and building an INR 5 CR+ annual pipeline. Sourced global partnership opportunities and led market research for multi-market expansion.

Business Development Key Account Management Partnerships Market Research Proposal Writing Pipeline Management Sales Strategy

Clinical Orthotist

Orthotic House

May 2023 - May 2024 (1 year)

Managed an independent orthotic caseload under the district health board empanelment system, prescribing and delivering orthotic care to 250+ patients over 12 months.

Orthotics Patient Care Biomechanical Assessment Fittings Follow up Care

Business Development Lead

Invigo Rehab

Jan 2021 - May 2022 (1 year 4 months)

Set up and scaled a new prosthetics-orthotics clinic from the ground up, growing from 0 to 40 orthotics patients per month within one year. Built a stable 5-partner referral network across health disciplines.

Business Development Market Entry Marketing Strategy D2C B2B Referral Networks Operations

Education

Degrees, certifications, and relevant coursework

SVKM NMIMS University (CDOE)

MBA, Business Management

2025 -

Grade: 9.3/10

Pursuing an MBA in Business Management with a current CGPA of 9.3/10, expected to complete in January 2027.

Guru Gobind Singh Indraprastha University (GGSIPU)

Master of Prosthetics & Orthotics, Prosthetics & Orthotics

2018 - 2020

Grade: 7.5/10

Activities and societies: Authored 2 peer reviewed clinical research papers published in the International Journal of Health Sciences & Research.

Completed a Master of Prosthetics & Orthotics with a CGPA of 7.5/10. Authored two peer-reviewed clinical research papers published in the International Journal of Health Sciences & Research.

University of Delhi

Bachelor of Prosthetics & Orthotics, Prosthetics & Orthotics

2013 - 2018

Grade: 8.84/10

Activities and societies: Presented 2 clinical studies focusing on orthotic care pathways in national conferences of 2015 and 2017. Chaired the student organising committee for the National Conference by Orthotics & Prosthetics Association of India, attended by 500+ professionals.

Graduated with a Bachelor of Prosthetics & Orthotics, ranking first in the batch with a CGPA of 8.84/10. Presented two clinical studies at national conferences and chaired the student organizing committee for a national conference.