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Sarah Heth

@sarahheth

Senior Accounts Receivable Specialist at Haribo of America who recovered 10% of late fines and built a transportation tracker.

United States
Message

At Haribo of America, I work as a Senior Accounts Receivable Specialist, handling cash application, collections, reconciliations, and customer deductions. I investigate billing issues and work with sales and brokers to dispute invalid charges.

Previously, as a Customer Success Specialist at Haribo of America, I created and implemented a transportation tracker to make order progress more transparent. I also disputed late fines and penalties for the team’s accounts and retrieved 10% of late fines back to Haribo.

My earlier work spans supply planning, customs analysis, and import and export operations. At Kraft Heinz Company, I managed the Sugar Re Export Program and created and implemented billing standard operating procedures.

Experience

Work history, roles, and key accomplishments

HA
Current

Senior Accounts Receivable Specialist

Haribo of America

Apr 2024 - Present (2 years 6 months)

Post daily cash application payments from checks, wire and ACH; follow up with customers or brokers for remittance backup; run daily credit analysis and place customers on hold if over credit limit; perform monthly collections follow-up; reconcile accounts; prepare ageing reports and statements; manage trade portal deductions; investigate billing errors; submit monthly backup for overage, shortage

HA

Customer Success Specialist

Haribo of America

Nov 2017 - Apr 2024 (6 years 5 months)

Keyed in new orders or released orders via EDI; managed key customer accounts; created and implemented a transportation tracker; managed seasonal and promotional items; led return shipments and overage/shortage/damage disputes; released orders to warehouse; provided daily appointment schedules; downloaded and disputed late fines; analyzed purchase orders for case fill rate.

GF

Supply Planner

Golden State Foods

Nov 2016 - Sep 2017 (10 months)

Calculated and placed orders for main account McDonalds; monitored inventory levels; coordinated with vendors, carriers and warehouse team; managed product information; organized backhaul and linehaul activity; entered and maintained prices; participated in meetings.

KC

Specialized Customs Analyst

Kraft Heinz Company

Feb 2016 - Aug 2016 (6 months)

Managed the Kraft Heinz Sugar Re Export Program; processed weekly invoicing and billing from brokers; conducted quarterly audits of tariff classification, duty, GRI's, and vendor documentation; advised Sr. Analyst and Manager of audit findings; maintained records of Canadian import documents; created and implemented SOPs; classified machinery and goods under HTS code; provided data for monthly Fre

AL

Export Support Services Representative

Atlantic Container Lines

Oct 2015 - Feb 2016 (4 months)

Received incoming calls and emails to service customers on bookings; released bills of lading; corresponded with overseas agents and freight brokers; prepared and reconciled vessel load lists; worked with terminal personnel and Customs and Border Protection officers; managed EDI error bins; sorted and filed original vehicle titles.

JF

Import Traffic Specialist

JAS Freight Forwarding

May 2015 - Sep 2015 (4 months)

Opened import files and passed documentation to customs house brokerage for ISF filing; monitored shipments and provided release, payment and delivery instructions; notified customers of arrival and delays; ensured payables and receivables were managed; invoiced files; assured original bill of lading requirements; dispatched freight and tracked container movement.

CL

Inbound Vessel Close Coordinator

CMA CGM (America) LLC

Sep 2013 - May 2015 (1 year 8 months)

Independently managed vessel container cargo importing into the U.S.; monitored cargo movement, releases, holds and U.S. Customs entries; prepared and amended documents prior to vessel arrival; tracked idle or abandoned containers; notified customers of arrivals; amended invoice charges; routed cargo via rail or truck; forwarded hazardous and refrigerated cargo documents.

AN

Legislative Intern to the Director of Government Relations

Association of the United States Navy

Jun 2009 - Aug 2009 (2 months)

Represented, attended, and reported on Senate and House Sub-Committee meetings and hearings regarding the Armed Forces; coordinated promulgation of the Association's legislative agenda; wrote detailed reports and an article on pork barrel spending.

Education

Degrees, certifications, and relevant coursework

Virginia Tech logoVT

Virginia Tech

Bachelor of Arts, Political Science

2010 - 2013

Bachelor of Arts in Political Science from Virginia Tech, completed in 2013.

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