Detail-oriented and customer-focused professional with 15+ years of experience in customer service, problem-solving, data accuracy, and time-sensitive processes. Experienced in communicating with clients by phone and email, resolving questions and concerns, reviewing information for accuracy, and working with multiple computer systems. Quick to learn new processes and technology while maintaining accuracy and providing professional and helpful service. Reliable, adaptable, and comfortable working independently in a fast-paced environment.
RM
Looking for a job
Rochelle Maes
@rochellemaes
I’m a dependable and detail-oriented professional with experience in customer service, problem-solving, and working with a variety of computer systems
United StatesExperience
Work history, roles, and key accomplishments
WI
Air/Ocean Analyst
Willson International
Jun 2025 - Aug 2026 (1 year 2 months)
Processed and reviewed customs documentation for accuracy and compliance, responded to client inquiries, and managed time-sensitive entries and billing processes.
FA
Import Analyst
Farrow
Mar 2024 - Jun 2025 (1 year 3 months)
Reviewed and analyzed customs documentation for compliance, responded to client and carrier inquiries, and managed data entry and issue resolution.
BT
Jr. Customs Account Analyst
Buckland Global Trade
Apr 2021 - Mar 2024 (2 years 11 months)
Ensured timely shipment processing for border crossings, maintained accurate documentation, and coordinated with management and clients to resolve concerns.
LI
Release Customs Analyst
Livingston International
Nov 2017 - Apr 2021 (3 years 5 months)
Processed electronic customs clearance for rail shipments, verified documentation accuracy, and prioritized tasks to meet customer requirements.
Education
Degrees, certifications, and relevant coursework
St Clair County Community College
College, Business Administration
2014 - 2014
Pursued studies in Business Administration at St Clair County Community College from May 2014 to August 2014.
Baker College of Port Huron
College, Business Administration
2009 - 2010
Studied Business Administration at Baker College of Port Huron from September 2009 to June 2010.
DS
Dorsey Business Schools-Roseville
Business school, Computer Accounting
1990 - 1991
Completed a Computer Accounting program at Dorsey Business Schools-Roseville from September 1990 to June 1991.
LS
Lakeview High School
High school diploma, General Studies
1984 - 1989
Earned a high school diploma from Lakeview High School from September 1984 to June 1989.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
47k+ USD
Job categories
Interested in hiring Rochelle?
You can contact Rochelle and 90k+ other talented remote workers on Himalayas.
Message RochelleGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
