Rachelle Russell

Prepared and submitted import documentation in accordance with U.S. Customs and CBP, FMC, and C-TPAT requirements. Coordinated freight movement with overseas agents and carriers, created customs and ISF bonds, followed up on exams/fees, and completed post-summary corrections.

Produced accurate domestic and international quotations using tariffs, vendor costs, and market intelligence, and supported booking requests with detailed notifications to operations. Negotiated spot/promotional rates, managed the department inbox for timely quote delivery, resolved pricing discrepancies, and maintained current vendor tariffs.

Prepared and processed customs documentation, cleared goods to destinations, and calculated duty and tariff payments for shipments. Classified commodities using the Harmonized Tariff Schedule and compiled documentation for USDA shipments, including uploading documents into ITACS and liaising with FDA as required.

Created and implemented standard operating procedures and inter-departmental guidelines to improve how Operations and branch offices handled accounting and customer service. Supervised 6 accounts payable and receivable staff and implemented position-by-position procedures.

Operated CargoWise to record and analyze information, and handled approximately 200 accounts payable. Reconciled and paid ACH statements for customs entries and trained in billing and accounts receivable.

Planned and distributed freight in accordance with TSA and FAA guidelines while using Sabre and RES systems. Dispatched domestic trucks, documented incoming and outgoing trucks, trained in dangerous goods, and reviewed export documentation to classify cargo (including dry ice and dangerous goods).

Supervised 7 full-time and part-time office clerks during busy periods and served as a link between management and staff by handling questions and resolving work-related issues. Managed accounts payable/receivable, bank deposits, cash disbursements, multi-line phone operations, and payroll/production reporting using QuickBooks and Excel.

Earned a BS in Business Administration with a focus on Supply Chain and Logistics, plus a minor in English.

Completed the Harvard Business School CORe (Credential of Readiness) program, including Financial Accounting, Business Analytics, and Economics for Managers.

Earned an MS in Business Management & Leadership from CUNY School of Professional Studies starting in 2022.