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Angie Morgan

@angiemorgan

Import Account Representative at GEODIS managing customs compliance and high-volume import operations.

At GEODIS, I manage customs brokerage operations for a high-volume import account, coordinating entry processing, documentation, and clearance requirements. I review CBP Form 7501 entries and research tariff information, including Section 232 applicability and USMCA-related requirements.

I also coordinate FDA holds and examinations, manage weekly FTZ filings, and develop Excel reporting and SOPs. At Rittenhouse Imports, I supported small businesses entering the U.S. market with import documentation and regulatory requirements, and designed client-facing websites using HTML and CSS.

Experience

Work history, roles, and key accomplishments

Current

Import Account Representative

Current

GEODIS

Nov 2024 - Present (1 year 11 months)

Manage customs brokerage operations for a high-volume import account, serving as primary customer liaison and coordinating entry processing, documentation, clearance requirements, and resolution of customs holds, examinations, and clearance delays. Audit and review CBP Form 7501 entries, investigate documentation and entry discrepancies, and coordinate corrections with customers, customs brokers,

Customs Brokerage CBP Form 7501 HTS Classification Valuation Country Of Origin Anti Dumping USMCA PGA OGA Compliance FDA Foreign Trade Zone Operations Excel SharePoint SOP Development Training Data Analysis

Product Specialist

Apple Inc.

Aug 2023 - Feb 2024 (6 months)

Provided technical support for Apple products, identifying hardware and software issues, documenting resolutions, and communicating technical information clearly to a wide range of customers. Managed multiple customer needs in a fast-paced environment, balancing detailed problem-solving with efficient service.

Technical Support hardware troubleshooting Software Troubleshooting Customer Service Documentation

Assistant Sales Manager

AT&T

Mar 2021 - Jun 2023 (2 years 3 months)

Analyzed operational KPIs and sales performance to identify improvement opportunities and support business results. Designed and implemented a regional training program that improved documentation accuracy and operational consistency across multiple locations.

KPI Analysis Sales Performance Training program development Customer Escalation Management Documentation Accuracy

Business Development Consultant

Rittenhouse Imports

Jan 2019 - Mar 2021 (2 years 2 months)

Supported international import consulting and business development for small businesses entering the U.S. market, assisting with import documentation, tariff forms, and regulatory requirements. Maintained and analyzed client and project data using Excel and CRM tools (Pipedrive) to support reporting and follow-ups.

Import Documentation Tariff Forms Regulatory Compliance Excel Pipedrive HTML CSS Web Design