Sarah Green

Coordinates onboarding and operational support for 200+ physicians across approximately 30 hospital systems, ensuring providers are prepared to deliver care across multiple telemedicine environments. Facilitates EHR, VPN, MFA, AV, and hospital-specific application access, partnering with hospital IT teams to troubleshoot barriers and support successful adoption.

Managed and tracked patient and program data within Cerner MHS Genesis, ensuring accuracy, completeness, and compliance with standards. Streamlined operational workflows and care coordination, and developed reports and dashboards in Excel, Power BI, and Tableau to monitor utilization and program outcomes.

Maintained accurate participation, attendance, and compliance data for federally regulated programs. Coordinated schedules, resources, and team communication using Microsoft tools to manage daily operations.

Managed incoming patient referrals and ensured accurate entry and maintenance of records within the EMR. Submitted and tracked Medicaid authorizations through NC Medicaid and served as a central communication point, triaging high-volume calls.

Documented clinical data, vitals, and procedures within eClinicalWorks in a high-volume, fast-paced outpatient setting before, during, and after the COVID-19 pandemic. Navigated frequent workflow and documentation changes while maintaining data accuracy and compliance standards.

Collected, verified, and documented patient demographic, insurance, and clinical intake information within NextGen. Performed high-volume patient interactions via phone, resolving inquiries efficiently while staying in compliance with privacy and documentation standards.

Delivered pre-hospital emergency care, performing patient assessments and interventions in accordance with clinical protocols. Documented patient encounters and treatments in PCR systems, ensuring accuracy and completeness, and organized patient handoff to receiving facilities.

Grade: 4.0

Master of Science in Health Informatics, graduated in March 2026 with a GPA of 4.0.

Grade: 3.6

Bachelor of Science in Health & Wellness, graduated in May 2018 with a GPA of 3.6.

Certified Associate in Project Management (CAPM) certification from the Project Management Institute.

Basic Life Support (BLS) certification from the American Heart Association.

Digital Health Leader Micro-credential from Purdue Global.

Health Data Systems Micro-credential from Purdue Global.