Gisela Vela

Processed cash, card, and check transactions, managed up to 250 credit account openings, and handled customer service tasks including returns, price adjustments, and phone sales to drive repeat business.

Greeted clients, performed shampoo services, recommended products and memberships, and upsold retail to enhance client experience and increase salon revenue.

Managed patient communications via phone and email, handled referrals and prescription calls, scheduled appointments, and performed administrative tasks to support front-desk operations.

Restocked and organized merchandise, performed cycle counts, assisted customers with product inquiries, and supported managers to resolve issues and promote customer loyalty.

Increased brand awareness through event marketing and product demonstrations, educated consumers, and delivered exceptional in-store experiences to drive sales.

Collected patient vitals and medical histories, assisted with feeding and daily care, documented clinical information, and supported resident safety and comfort in an assisted living facility.

Achieved monthly sales targets by advising customers, promoting add-on products and enrolling new clients while mentoring new sales staff to maintain high customer satisfaction.

Completed a 1-year Medical Assistant program at a college or technical/vocational school focusing on clinical and administrative skills for medical settings.

Completed the general high school curriculum and awarded a High School Diploma.