Looking for a job

Sarah Beula

@sarahbeula

Message

Virtual Assistant at Bins Hub who manages 200+ customer emails weekly and keeps Shopify orders and inventory accurate.

Nigeria

Message

What I'm looking for

I am looking for a fully remote Virtual Assistant or Customer Support role where I can help a busy team stay organized, manage emails and schedules, and provide excellent support to customers. I work best in a supportive, fast-moving team that values clear communication and reliability. I am open to full-time roles and ready to start immediately.

At Bins Hub, I manage 200+ customer emails weekly as a Shopify Virtual Assistant, with a 4.8/5 customer satisfaction rating.

I process Shopify orders, handle returns, resolve customer inquiries within 24 hours, and maintain product listings and inventory.

As a Customer Support Representative at Bins Hub, I handled inquiries by email and chat with 98% accuracy. I also organized client files and prepared weekly reports for management.

I support e-commerce operations with inbox and calendar management, data entry, and task tracking. I help founders save 15+ hours per week by keeping operations organized and customers happy.

Experience

Work history, roles, and key accomplishments

Current

Shopify Virtual Assistant

Current

Bins Hub

Jan 2023 - Present (3 years 10 months)

Managed 200+ customer emails weekly with a 4.8/5 customer satisfaction rating. Processed Shopify orders, handled returns, resolved inquiries within 24 hours, maintained product listings, and tracked tasks using Trello and Asana.

Shopify Email Management Customer Support Order Processing Inventory Management Trello Asana

Customer Support Representative

Bins Hub

Jan 2022 - Jan 2023 (1 year)

Handled customer inquiries via email and chat with 98% accuracy. Organized 500+ client files, prepared weekly reports, and coordinated with the team to ensure 100% on-time delivery.

Customer Support Email Management Data Entry Reporting Coordination