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Wisdom Nnadi

@wisdomnnadi1

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I keep remote teams organized through scheduling, inbox management, operations support, and e-commerce administration.

Nigeria

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What I'm looking for

I'm looking for remote full-time or part-time work supporting teams with administrative operations, scheduling, inbox management, customer communication, and workflow organization. I value a productive environment where I can help create smooth systems and support changing priorities.

I support remote clients across calendar management, inbox operations, scheduling, meeting coordination, travel planning, and document organization. I keep communication warm, accurate, and on time while building systems that make daily work smoother.

In administrative virtual assistant and customer support operations work, I've maintained zero scheduling conflicts across multiple clients and a 100% inbox-addressed rate. I've prepared reports and presentations, managed databases and spreadsheets, and coordinated logistics across time zones using Google Calendar, Zoom, Microsoft Excel, and Google Sheets.

I've also built email workflows, content calendars, influencer outreach tracking, and e-commerce support processes for Shopify, Etsy, and Kajabi. I bring a friendly, proactive, detail-focused approach to helping teams stay productive.

Experience

Work history, roles, and key accomplishments

E-Commerce & Business Operations Support Assistant

Customer Support & Operations

Jan 2025 - Jan 2026 (1 year)

Supported product listing management, order tracking, and storefront updates on Shopify and Etsy. Performed market and competitor research and assisted with platform administration for online course creators on Kajabi.

Shopify Etsy Product Listing Order Tracking Market Research Competitor Research Kajabi Database Management Workflow Optimization

Social Media & Content Administration Coordinator

Customer Support & Operations

Jan 2025 - Jan 2026 (1 year)

Developed monthly content calendars and structured posting schedules to ensure consistent brand presence. Coordinated influencer outreach campaigns and conducted research to support content strategy.

Content Scheduling Social Media Management Influencer Outreach Research Reporting Canva Graphic Design Project Management

Email Management & Inbox Optimization Specialist

Customer Support & Operations

Jan 2025 - Jan 2026 (1 year)

Designed a complete email management system using labels, priority folders, and standardized response templates. Managed high-volume inboxes in Gmail and Microsoft Outlook, ensuring all correspondence was addressed professionally and on time.

Email Management Gmail Outlook Workflow Design Productivity Improvement

Administrative Virtual Assistant

Customer Support & Operations

Jan 2024 - Jan 2026 (2 years)

Managed calendar scheduling, appointment bookings, and meeting coordination using Google Calendar and Zoom. Handled professional correspondence via email, phone, and live chat, and organized client files and databases.