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Sarah Amankwah

@sarahamankwah1

I support operations and client service through accurate administration, CRM records, and responsive communication.

Canada
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What I'm looking for

I'm looking for an administrative, virtual assistant, or customer service role where I can support operations, maintain accurate records, manage client communication, and contribute to a professional, fast-paced team.

I've supported business operations, client service, and confidential administration across DonAbi Ventures, Cohiba Ghana Limited, and the National Intelligence Bureau.

At DonAbi Ventures, I represent the business at fairs, festivals, and community events, explain products, process cash and card payments, maintain displays, and build customer interest in the online brand. I also support inventory tracking, restocking, and positive customer experiences in fast-paced event environments.

As a Remote Secretary at Cohiba Ghana Limited, I prepared correspondence, maintained client and inventory records, updated sales information in CRM software, and produced reports for management. I managed multiple deadlines while collecting client feedback and addressing concerns professionally.

At the National Intelligence Bureau, I coordinated meetings, prepared documents, managed filing systems, and protected sensitive information through strict security practices. I bring over eight years of administrative and customer service experience, along with strong Microsoft Office, CRM, data-entry, and communication skills.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GS

Government Secretarial School

Diploma, Office Management

Completed an Office Management Diploma, gaining skills in administrative support and office operations.

Tech stack

Software and tools used professionally

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