Sarah Adawi
@sarahadawi
Experienced supervisor with a strong background in operations management.
What I'm looking for
I am a dedicated operations supervisor with extensive experience in managing teams and overseeing daily operations in a fast-paced environment. My journey began in the field of electronics engineering, where I earned both my Bachelor's and Master's degrees from Lebanese International University. This technical background has equipped me with a unique perspective on problem-solving and process optimization.
Throughout my career at TLScontact, I have successfully led teams, coordinated with various stakeholders, and implemented training programs for international staff. My role as a Team Leader involved launching new centers and ensuring seamless operations across multiple regions, including the Middle East and Europe. I pride myself on my ability to address customer concerns effectively and foster collaboration among diverse teams.
In addition to my operational expertise, I possess strong technical skills in programming and software applications, which I leverage to enhance efficiency and streamline processes. I am fluent in both Arabic and English, allowing me to communicate effectively in multicultural environments. I am now seeking new opportunities to apply my skills and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Supervisor
TLScontact
Feb 2023 - Jan 2025 (1 year 11 months)
Oversaw daily operations, assigned tasks, and collaborated with management to create monthly objectives. Conducted interviews for refugees and coordinated with various teams across the Middle East and Europe.
Team Leader
TLScontact
Feb 2021 - Feb 2023 (2 years)
Coordinated team operations, trained staff for UKVI home office, and led the startup of a new center in Cyprus. Managed customer complaints and handled DNA and British applications.
Freelance Advertiser
Martpoint Media
Aug 2021 - Aug 2022 (1 year)
Collected and entered advertisement data into the system, organized groups for surveying, and performed data entry tasks.
Visa Officer
TLScontact
Jul 2019 - Feb 2021 (1 year 7 months)
Processed visa applications for refugees and standard customers, managed biometric enrolments, and was responsible for cash handling and passport delivery.
Claims Engineer
CMCCO
Oct 2015 - Dec 2015 (2 months)
Prepared claims for construction contractors and reviewed manuals for engineering devices while following up with clients.
Interviewer
ARA Research and Consultancy
Jan 2015 - Apr 2015 (3 months)
Conducted phone interviews for marketing purposes, filled out surveys in Arabic and English, and tested samples for new banking services and food products.
Education
Degrees, certifications, and relevant coursework
Sarah hasn't added their education
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