Nathalia Naim

Developed a new customer onboarding process that streamlined the sign-up process and reduced average onboarding time by 30%. Conducted audits on interdepartmental workflows to ensure accuracy and compliance for all new hires.

Leveraged multiple channels to find suitable candidates, reviewed applications, conducted initial screenings, and coordinated interviews. Monitored key performance indicators to improve recruitment strategies.

Oversaw and coordinated the team's interactions with clients, using critical thinking to address complex customer situations and enhancing service through interdepartmental coordination.

Reached out to potential customers to inform them about products and services, followed up to ensure satisfaction, and collected insights on customer needs to improve sales strategies.

Identified potential candidates through various channels, assessed technical expertise through interviews and skill tests, and handled job offers and onboarding processes for technical hires.

Completed a Bachelor in Business Administration, which included various aspects of business management and administration.